Independence Blue Cross Insurance Complaints in Massachusetts

Independence Blue Cross has 16 consumer complaints on file from Massachusetts, based on public NAIC and state DOI data.

Key Statistics

Complaints in Massachusetts: 16
Total Complaints (All States): 441
Massachusetts Share: 3.6%
NAIC Complaint Ratio: 1.05
AI Risk Score: 50/100

Complaint Breakdown by Coverage Type in Massachusetts

Coverage Type	Complaints	% of Total
health	16	100.0%

Recent Independence Blue Cross Complaints in Massachusetts

health Complaint #IC-MOCSAP7L-1B1X5C (2026-02-14) — Prior authorization
health Complaint #IC-MOCSAP7M-E74PXK (2025-09-04) — Premium increase
health Complaint #IC-MOCSAP7M-A0RVWP (2025-04-20) — Billing error
health Complaint #IC-MOCSAP7M-WBKMUL (2025-01-27) — Premium increase
health Complaint #IC-MOCSAP7M-WPL9PV (2024-10-06) — Billing error
health Complaint #IC-MOCSAP7M-D7AGG6 (2024-03-18) — Claim denial
health Complaint #IC-MOCSAP7M-L69OI2 (2023-12-13) — Prior authorization
health Complaint #IC-MOCSAP7L-QZEYND (2023-10-15) — Claim denial
health Complaint #IC-MOCSAP7M-6G6W7Q (2023-09-08) — Billing error
health Complaint #IC-MOCSAP7L-ZZSBN0 (2023-09-04) — Network dispute

Frequently Asked Questions

How many complaints does Independence Blue Cross have in Massachusetts?

Independence Blue Cross has 16 complaints on file from consumers in Massachusetts, according to NAIC and state DOI data.

What types of insurance complaints are filed against Independence Blue Cross in Massachusetts?

The top complaint categories for Independence Blue Cross in Massachusetts are: health (16).

How does Independence Blue Cross's complaint record in Massachusetts compare to other states?

Independence Blue Cross has 16 complaints in Massachusetts out of 441 total complaints nationwide. That represents 3.6% of their total complaint volume.