InsuranceComplaintCheck

INFINITY COUNTY MUTUAL INSURANCE COMPANY — homeowners Insurance Complaints

Analysis of 1,650 homeowners insurance complaints filed against INFINITY COUNTY MUTUAL INSURANCE COMPANY, based on public NAIC and state DOI data.

Key Statistics

  • homeowners Complaints: 1,650
  • Total Complaints (All Types): 1,654
  • homeowners Share: 99.8%
  • NAIC Complaint Ratio: 3.07
  • AI Risk Score: 87/100

homeowners Complaint Issues

Issue TypeComplaints% of Total
Delayed payment91955.7%
Claim denial38623.4%
Premium or billing dispute694.2%
Unsatisfactory Settle/Offer | Question of Fact140.8%
Policy cancellation100.6%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue70.4%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue60.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact60.4%
Cust Service Claim Handling | Claim Settled50.3%
Cust Service Claim Handling | Question of Fact; Information Furnished40.2%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact40.2%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled40.2%
Unsatisfactory Settle/Offer | Additional Monies Received40.2%
Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished30.2%
Cust Service Claim Handling; Liability Dispute | Question of Fact30.2%
Liability Dispute | Question of Fact; Additional Payment Expected30.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled30.2%
Other | Information Furnished30.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact20.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished20.1%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of Fact20.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal20.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Corrective Action Taken20.1%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished20.1%
Unsatisfactory Settle/Offer | Information Furnished20.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Question of Fact20.1%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled20.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact20.1%
Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact20.1%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received20.1%
Cust Service Claim Handling | Question of Fact20.1%
Cust Service Claim Handling | Contract Language/Legal Issue20.1%
Liability Dispute | Question of Fact20.1%
Cust Service Claim Handling | Additional Monies Received; Question of Fact20.1%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact20.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected20.1%
Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld20.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld20.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received20.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact20.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue20.1%
Unsatisfactory Settle/Offer | Claim Settled20.1%
Post-Claim Underwriting | Corrective Action Taken20.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished20.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled20.1%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished20.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished10.1%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Company Position Upheld10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of F10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Monies Received10.1%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; C10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Information Fur10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld10.1%
Cust Service Claim Handling | Contract Language/Legal Issue; Claim Settled10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Company Positio10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnis10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Information Fur10.1%
Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Information Furnished; Question of Fact10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Additional Mo10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Additional Monies 10.1%
Cust Service Claim Handling; Liability Dispute | Claim Settled; Information Furnished; Question of Fact10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact10.1%
Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Information Furnished10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of Fact10.1%
Cust Service Claim Handling | Information Furnished; Question of Fact; Corrective Action Taken10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected10.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Additional Payment Expected10.1%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Corrective Action Taken10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Additional Payment Expected10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Contract Language/Legal Issue10.1%
Cust Srvc Policy Holder Srvcs | Information Furnished10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Company Positio10.1%
Identification Card Issue | Information Furnished; Question of Fact; Insufficient Information10.1%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Additional Moni10.1%
Cust Service Claim Handling | Corrective Action Taken; Information Furnished10.1%
Other; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld10.1%
Cust Srvc Policy Holder Srvcs; Other | Information Furnished; Question of Fact10.1%
Liability Dispute | Company Position Upheld; Question of Fact10.1%
Refusal to Insure | Information Furnished; Corrective Action Taken10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Mo10.1%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Lang10.1%
Cust Service Claim Handling; Liability Dispute | Claim Settled; Question of Fact; Information Furnished10.1%
Liability Dispute | Question of Fact; Information Furnished10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Additional10.1%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact10.1%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Information Furnished10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Monies Recei10.1%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected10.1%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal 10.1%
Liability Dispute | Additional Payment Expected; Question of Fact10.1%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected; Additional Monies Receiv10.1%
Endorsement / Rider; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Claim Settled10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished10.1%
Cust Service Claim Handling; Liability Dispute | Claim Settled; Question of Fact10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Additional Payment Expected10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Re10.1%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Contract Language/Legal Issue10.1%
Cust Service Claim Handling | Additional Monies Received; Information Furnished; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Claim Settled10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Information Furnished10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Contract Langu10.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Claim Settled10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Claim Settled10.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Information Furnished10.1%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Contract Language/Legal Issu10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Question of Fact10.1%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional Payment Expected10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished10.1%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact10.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Co10.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Claim Settled10.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Question of Fact10.1%
Cust Service Claim Handling | Information Furnished; Question of Fact10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional M10.1%
Unsatisfactory Settle/Offer | Corrective Action Taken10.1%
Cust Service Claim Handling | Information Furnished; Claim Settled10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received10.1%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Contract Language/Legal Issue10.1%
Other | Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled10.1%
Insurer Fraud | Information Furnished10.1%
Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact; Additional Monies Receiv10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact10.1%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished; Contract Language/Legal Issue10.1%
Cust Service Claim Handling | Question of Fact; Additional Monies Received10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Additional Paym10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Claim10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact10.1%
Unfair Discrimination | Information Furnished; Company Position Upheld10.1%
Cust Service Claim Handling | Corrective Action Taken10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected10.1%
Cust Service Claim Handling; Post-Claim Underwriting | Information Furnished10.1%
Cust Service Claim Handling | Insufficient Information10.1%
Cust Service Claim Handling | Additional Monies Received10.1%
Unfair Discrim-Clms Handling | Claim Settled10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue10.1%
Assignment of Benefits | Claim Settled; Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact10.1%
Liability Dispute | Question of Fact; Additional Monies Received; Claim Settled10.1%
Unsatisfactory Settle/Offer | Claim Settled; Complainant Retained Attorney10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Corrective Action Taken; Question of Fact10.1%
Agent Handling | Contract Language/Legal Issue; Question of Fact10.1%
Agent Handling | Information Furnished10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished10.1%
Coverage dispute10.1%
Post-Claim Underwriting; Use Of Clue Reports | Insufficient Information10.1%
Liability Dispute | Contract Language/Legal Issue; Question of Fact10.1%
Other; Other | Contract Language/Legal Issue; Question of Fact; Insufficient Information10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Received10.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Additional Monies Received10.1%
Liability Dispute; Use Of Clue Reports | Information Furnished10.1%
Cust Service Claim Handling; Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; 10.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished10.1%
Cust Service Claim Handling | Other; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Information Furnished10.1%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Monies Received10.1%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Additional Monies Received10.1%
Other | Information Furnished; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Monies Received10.1%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment Expected10.1%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Company Position Upheld10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received10.1%
Liability Dispute | Information Furnished; Company Position Upheld10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld10.1%
Liability Dispute | Additional Monies Received10.1%

homeowners Complaints by State

StateComplaints
Texas1,650

Recent homeowners Complaints Against INFINITY COUNTY MUTUAL INSURANCE COMPANY

Frequently Asked Questions

How many homeowners complaints does INFINITY COUNTY MUTUAL INSURANCE COMPANY have?

INFINITY COUNTY MUTUAL INSURANCE COMPANY has 1650 homeowners insurance complaints on file, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with INFINITY COUNTY MUTUAL INSURANCE COMPANY?

The most common homeowners complaint issues for INFINITY COUNTY MUTUAL INSURANCE COMPANY are: Delayed payment (919), Claim denial (386), Premium or billing dispute (69), Unsatisfactory Settle/Offer | Question of Fact (14), Policy cancellation (10).

Which states have the most homeowners complaints against INFINITY COUNTY MUTUAL INSURANCE COMPANY?

The states with the most homeowners complaints against INFINITY COUNTY MUTUAL INSURANCE COMPANY are: Texas (1650).

homeowners Complaints by State

INFINITY COUNTY MUTUAL INSURANCE COMPANY Complaints by State

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