INFINITY INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 20 homeowners insurance complaints filed against INFINITY INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 20
Total homeowners Complaints (All States): 20
Texas Share: 100.0%
NAIC Complaint Ratio: 3.76
AI Risk Score: 64/100

Analysis: INFINITY INSURANCE COMPANY homeowners in Texas

INFINITY INSURANCE COMPANY has accumulated 20 homeowners insurance complaints from consumers in Texas. Across all states, INFINITY INSURANCE COMPANY has 20 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 10 complaints. Other common issues include Claim denial (3), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld (1), Agent/Agency Contrct Termin | Contract Language/Legal Issue (1).

The most active year was 2023 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with INFINITY INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	10	50.0%
Claim denial	3	15.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	5.0%
Agent/Agency Contrct Termin \| Contract Language/Legal Issue	1	5.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	5.0%
Liability Dispute \| Question of Fact	1	5.0%
Agency Balance; Agent/Agency Contrct Termin \| Question of Fact	1	5.0%
Identification Card Issue \| Insufficient Information	1	5.0%
Unauthorized Acts \| Insufficient Information	1	5.0%

Complaints by Year

2023: 1 complaints
2022: 1 complaints
2020: 1 complaints
2019: 6 complaints
2018: 7 complaints
2017: 3 complaints
2012: 1 complaints

Recent homeowners Complaints Against INFINITY INSURANCE COMPANY in Texas

homeowners Complaint #TX-365179-e48c9622 (2023-06-14) — Claim denial
homeowners Complaint #TX-328894-7bbbf70d (2022-01-11) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld
homeowners Complaint #TX-285196-d4b24309 (2020-02-18) — Delayed payment
homeowners Complaint #TX-278989-565d7f8b (2019-11-22) — Delayed payment
homeowners Complaint #TX-265799-c4c9feef (2019-07-10) — Delayed payment
homeowners Complaint #TX-264040-565d7f8b (2019-06-21) — Delayed payment
homeowners Complaint #TX-261033-e48c9622 (2019-05-13) — Claim denial
homeowners Complaint #TX-247989-41d21000 (2019-02-21) — Agent/Agency Contrct Termin | Contract Language/Legal Issue
homeowners Complaint #TX-247124-565d7f8b (2019-01-18) — Delayed payment
homeowners Complaint #TX-233621-c4c9feef (2018-10-15) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does INFINITY INSURANCE COMPANY have in Texas?

INFINITY INSURANCE COMPANY has 20 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with INFINITY INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (10), Claim denial (3), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld (1), Agent/Agency Contrct Termin | Contract Language/Legal Issue (1), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (1).

How does INFINITY INSURANCE COMPANY's homeowners record in Texas compare to other states?

INFINITY INSURANCE COMPANY has 20 homeowners complaints in Texas out of 20 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against INFINITY INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.