Infinity Standard Insurance Company — auto Complaints in Connecticut

Detailed analysis of 22 auto insurance complaints filed against Infinity Standard Insurance Company by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 22
Total auto Complaints (All States): 22
Connecticut Share: 100.0%
NAIC Complaint Ratio: 2.31
AI Risk Score: 62/100

Analysis: Infinity Standard Insurance Company auto in Connecticut

Infinity Standard Insurance Company has accumulated 22 auto insurance complaints from consumers in Connecticut. Across all states, Infinity Standard Insurance Company has 22 total auto complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 5 complaints. Other common issues include Unfair settlement (5), Claim denial (4), Actual Cash Value Dispute | Claim Handling | Company Position Substantiated (2).

The most active year was 2025 with 3 complaints filed.

Consumers in Connecticut who have auto disputes with Infinity Standard Insurance Company can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Delayed payment	5	22.7%
Unfair settlement	5	22.7%
Claim denial	4	18.2%
Actual Cash Value Dispute \| Claim Handling \| Company Position Substantiated	2	9.1%
Diminished Value \| Claim Handling	2	9.1%
Steering \| Claim Handling \| Company Position Substantiated	1	4.5%
Adjuster Handling \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	1	4.5%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	1	4.5%
Actual Cash Value Dispute \| Claim Handling	1	4.5%

Complaints by Year

2025: 3 complaints
2024: 5 complaints
2023: 10 complaints
2022: 4 complaints

Recent auto Complaints Against Infinity Standard Insurance Company in Connecticut

auto Complaint #CT-7074692-a9ca4aea (2025-05-02) — Actual Cash Value Dispute | Claim Handling | Company Position Substantiated
auto Complaint #CT-7074218-d9a43c92 (2025-04-14) — Delayed payment
auto Complaint #CT-7072991-ced717be (2025-02-27) — Actual Cash Value Dispute | Claim Handling | Company Position Substantiated
auto Complaint #CT-7070944-ab6528cc (2024-12-18) — Unfair settlement
auto Complaint #CT-7070349-8bce3273 (2024-11-29) — Claim denial
auto Complaint #CT-7065711-2bb5fa75 (2024-07-02) — Claim denial
auto Complaint #CT-7064104-65d273c3 (2024-05-07) — Diminished Value | Claim Handling
auto Complaint #CT-7063045-d99db976 (2024-03-28) — Diminished Value | Claim Handling
auto Complaint #CT-7057761-a43a4a88 (2023-09-26) — Delayed payment
auto Complaint #CT-7057587-9a257986 (2023-09-19) — Steering | Claim Handling | Company Position Substantiated

Frequently Asked Questions

How many auto complaints does Infinity Standard Insurance Company have in Connecticut?

Infinity Standard Insurance Company has 22 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with Infinity Standard Insurance Company in Connecticut?

The most common issues are: Delayed payment (5), Unfair settlement (5), Claim denial (4), Actual Cash Value Dispute | Claim Handling | Company Position Substantiated (2), Diminished Value | Claim Handling (2).

How does Infinity Standard Insurance Company's auto record in Connecticut compare to other states?

Infinity Standard Insurance Company has 22 auto complaints in Connecticut out of 22 total auto complaints nationwide. That is 100.0% of their auto volume.

Where can I file a auto complaint against Infinity Standard Insurance Company in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.