INSURANCE COMPANY OF SCOTT AND WHITE — health Complaints in Texas

Detailed analysis of 445 health insurance complaints filed against INSURANCE COMPANY OF SCOTT AND WHITE by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 445
Total health Complaints (All States): 445
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 39/100

Analysis: INSURANCE COMPANY OF SCOTT AND WHITE health in Texas

INSURANCE COMPANY OF SCOTT AND WHITE has accumulated 445 health insurance complaints from consumers in Texas. Across all states, INSURANCE COMPANY OF SCOTT AND WHITE has 445 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 150 complaints. Other common issues include Claim denial (103), Premium or billing dispute (103), Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue (21).

The most active year was 2021 with 5 complaints filed.

Consumers in Texas who have health disputes with INSURANCE COMPANY OF SCOTT AND WHITE can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	150	33.7%
Claim denial	103	23.1%
Premium or billing dispute	103	23.1%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue	21	4.7%
Policy cancellation	7	1.6%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	5	1.1%
Unsatisfactory Settle/Offer \| No Jurisdiction	3	0.7%
Unsatisfactory Settle/Offer; Usual And Customary \| Company Position Upheld	3	0.7%
Unsatisfactory Settle/Offer \| Information Furnished	3	0.7%
Unsatisfactory Settle/Offer; Usual And Customary \| Failure to Timely Respond; Contract Language/Legal Issue; Company Pos	2	0.4%
Unsatisfactory Settle/Offer; Usual And Customary \| No Jurisdiction	2	0.4%
Coverage dispute	2	0.4%
Unsatisfactory Settle/Offer; Usual And Customary \| No Jurisdiction; Company Position Upheld	2	0.4%
Provider or network dispute	2	0.4%
Access to Care \| Information Furnished	2	0.4%
Essential Health Benefit; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.2%
Essential Health Benefit; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	0.2%
Unsatisfactory Settle/Offer \| No Jurisdiction; Referred To	1	0.2%
Usual And Customary \| Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer; Usual And Customary \| Company Position Upheld; Information Furnished; Contract Language/Leg	1	0.2%
Recoupment Of Claims Payment; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	1	0.2%
Maximum Out of Pocket \| Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue; No Jurisdiction	1	0.2%
Unsatisfactory Settle/Offer; Usual And Customary \| Corrective Action Taken; Additional Monies Received	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	0.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected	1	0.2%
Unsatisfactory Settle/Offer \| Referred for Disciplinary Actn	1	0.2%
Unsatisfactory Settle/Offer \| Claim Settled	1	0.2%
Unsatisfactory Settle/Offer; Usual And Customary \| Company Position Upheld; Contract Language/Legal Issue; Information F	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.2%
Misrepresentation; PPACA-Out-Of-Ntwk Emerg Care; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/	1	0.2%
Unsatisfactory Settle/Offer; Usual And Customary \| Information Furnished; Contract Language/Legal Issue	1	0.2%
Maximum Out of Pocket; Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue; Information Fur	1	0.2%
Recoupment Of Claims Payment; Unsatisfactory Settle/Offer \| Overpaid Claim Recouped	1	0.2%
Unsatisfactory Settle/Offer; Usual And Customary \| Additional Monies Received; Consumer Withdraw	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	0.2%
Not Within TDI Jurisdiction; Other \| Information Furnished; No Jurisdiction; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Insufficient Information	1	0.2%
Unsatisfactory Settle/Offer \| Consumer Withdraw	1	0.2%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Contract Language/Legal Issue; Additional Monies Received	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer; Usual And Customary \| No Jurisdiction; Contract Language/Legal Issue	1	0.2%
Other \| No Jurisdiction	1	0.2%
Misleading sales	1	0.2%
Access to Care; Cust Service Claim Handling \| Information Furnished; Policy Not In Force	1	0.2%
Access to Care; Identification Card Issue \| Information Furnished	1	0.2%
Identification Card Issue; Other \| Information Furnished	1	0.2%
Access to Care \| No Jurisdiction	1	0.2%

Complaints by Year

2021: 5 complaints
2020: 9 complaints
2019: 33 complaints
2018: 50 complaints
2017: 170 complaints
2016: 170 complaints
2015: 5 complaints
2014: 1 complaints
2013: 2 complaints

Recent health Complaints Against INSURANCE COMPANY OF SCOTT AND WHITE in Texas

health Complaint #TX-316232-b155e0f6 (2021-07-12) — Delayed payment
health Complaint #TX-310349-eb3f57b0 (2021-04-12) — Delayed payment
health Complaint #TX-308989-6fb33471 (2021-03-22) — Essential Health Benefit; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-306314-20816e2f (2021-02-03) — Claim denial
health Complaint #TX-304843-2752172b (2021-01-11) — Claim denial
health Complaint #TX-301189-d908a3b3 (2020-10-29) — Claim denial
health Complaint #TX-300078-6fb33471 (2020-10-09) — Essential Health Benefit; Unsatisfactory Settle/Offer | Contract Language/Legal Issue
health Complaint #TX-295271-9ce44c73 (2020-07-21) — Claim denial
health Complaint #TX-291962-ea4edd5e (2020-05-28) — Premium or billing dispute
health Complaint #TX-290134-cb9982fa (2020-04-28) — Premium or billing dispute

Frequently Asked Questions

How many health complaints does INSURANCE COMPANY OF SCOTT AND WHITE have in Texas?

INSURANCE COMPANY OF SCOTT AND WHITE has 445 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with INSURANCE COMPANY OF SCOTT AND WHITE in Texas?

The most common issues are: Delayed payment (150), Claim denial (103), Premium or billing dispute (103), Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue (21), Policy cancellation (7).

How does INSURANCE COMPANY OF SCOTT AND WHITE's health record in Texas compare to other states?

INSURANCE COMPANY OF SCOTT AND WHITE has 445 health complaints in Texas out of 445 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against INSURANCE COMPANY OF SCOTT AND WHITE in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.