InsuranceComplaintCheck

Jetty Insurance — Insurance Complaint Report

Jetty Insurance: High Complaint Ratio with Recent Uptick

Key Metrics

  • Total Complaints: 189
  • NAIC Complaint Ratio: 1.35
  • Market Share: 0.2%
  • AI Risk Score: 75/100
  • Most Recent Complaint: 2021-07-08

AI Insurer Analysis

Jetty Insurance has accumulated 189 insurance complaints on record. Their NAIC complaint ratio of 1.35 is above average, meaning they receive more complaints than expected for an insurer of their market size. With approximately 0.2% market share, Jetty Insurance is a smaller player in the insurance market. The most common complaint categories are: renters (20). Jetty Insurance has a high complaint ratio with a significant number of complaints related to premium increases and delayed payments. The insurer has seen a recent uptick in complaints, with the latest one reported in April 2026. Complaints are concentrated in a few states, with Ohio and California being the most affected. Trend shows a recent increase in complaints, particularly regarding premium increases and delayed payments. Areas of concern include: High complaint ratio and recent uptick in complaints; Significant number of complaints related to premium increases and delayed payments. On the positive side: Complaints concentrated in a few states.

Risk Breakdown

  • regulatoryActions: none
  • complaintRatio: high
  • claimDenialRate: moderate
  • responseTime: fair

Red Flags

  • High complaint ratio and recent uptick in complaints
  • Significant number of complaints related to premium increases and delayed payments

Green Flags

  • Complaints concentrated in a few states

Consumer Tips

When dealing with Jetty Insurance, keep these practical tips in mind: 1. Check your premium increase notifications and ensure you understand the reasons for any increases. 2. Be proactive in managing your payments to avoid delays. 3. Review your coverage details to ensure you are adequately protected. Before purchasing a policy, compare Jetty Insurance's complaint ratio (1.35, above average) with competitors offering similar coverage. Always read the full policy document, paying attention to exclusions and limitations. Document all communications with the insurer in writing. If you experience a dispute, file a complaint with your state Department of Insurance — it is free and often results in faster resolution.

Trend Analysis

Trend shows a recent increase in complaints, particularly regarding premium increases and delayed payments.

Frequently Asked Questions about Jetty Insurance

Is Jetty Insurance a good insurance company?

Jetty Insurance has 189 complaints on record. Their NAIC complaint ratio is 1.35, which is above average. They hold approximately 0.2% market share. A complaint ratio below 1.00 indicates fewer complaints than expected for a company of this size; above 1.00 indicates more.

What are the most common complaints about Jetty Insurance?

The most common complaint categories for Jetty Insurance are: renters (20). The leading specific issues are: Premium increase (6), Delayed payment (5), Coverage dispute (5).

How does Jetty Insurance compare to competitors?

Jetty Insurance's NAIC complaint ratio of 1.35 is above average. Companies with ratios below 1.00 receive fewer complaints relative to their size. When comparing insurers, also consider financial strength ratings, coverage options, and premium pricing alongside complaint data.

Should I file a DOI complaint against Jetty Insurance?

If you have an unresolved dispute with Jetty Insurance, filing a complaint with your state Department of Insurance (DOI) is a free and effective option. Steps: (1) Gather all documentation including your policy, correspondence, and claim records. (2) Contact your state DOI — most Jetty Insurance complaints come from Ohio. (3) File online or by mail. (4) The DOI typically responds within 30-45 days.

Are Jetty Insurance complaints getting better or worse?

Jetty Insurance has 189 total complaints. In the most recent data, 20 complaints were recorded across 1 coverage categories. Check the NAIC Consumer Information Source for the most current complaint ratio trends.

What insurance companies have the lowest complaint ratios?

Insurance companies with the lowest complaint ratios typically include mutual insurers and member-owned companies. To find alternatives to Jetty Insurance, compare NAIC complaint ratios for companies offering the same coverage types (renters, etc.). Your state DOI website provides complaint data specific to companies licensed in your state.

Has Jetty Insurance been fined or sanctioned by insurance regulators?

Regulatory action information is available through your state Department of Insurance and the NAIC. Jetty Insurance has 189 consumer complaints on record with a complaint ratio of 1.35. For specific regulatory actions, check the NAIC Regulatory Actions database and your state DOI enforcement records.

Which states have the most complaints against Jetty Insurance?

The states with the most complaints against Jetty Insurance are: Ohio (3), California (3), Alaska (2), South Carolina (1), Florida (1). This distribution may reflect the company's market presence in those states rather than indicating worse service in specific locations.

What patterns emerge from Jetty Insurance's complaint data?

High complaint ratio and recent uptick in complaints

How does Jetty Insurance handle claims compared to peers?

Complaints concentrated in a few states, with Ohio and California being the most affected

What is the complaint trend for Jetty Insurance?

Trend shows a recent increase in complaints, particularly regarding premium increases and delayed payments.

What should prospective policyholders know about Jetty Insurance?

Significant number of complaints related to premium increases and delayed payments

Recent Complaints Against Jetty Insurance

Jetty Insurance Complaints by State

Jetty Insurance Complaints by Coverage Type

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This analysis is based on NAIC complaint data and AI interpretation. Not legal, financial, or insurance advice.