JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 16 health insurance complaints filed against JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 16
Total health Complaints (All States): 23
Texas Share: 69.6%
NAIC Complaint Ratio: 0
AI Risk Score: 22/100

Analysis: JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY health in Texas

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has accumulated 16 health insurance complaints from consumers in Texas. Across all states, JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has 23 total health complaints, making Texas responsible for 69.6% of the volume.

The most frequent complaint sub-type is Delayed payment with 7 complaints. Other common issues include Premium or billing dispute (4), Policy cancellation (1), Coordination of Benefits; Other | Corrective Action Taken; Information Furnished (1).

The most active year was 2023 with 1 complaint filed.

Consumers in Texas who have health disputes with JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	7	43.8%
Premium or billing dispute	4	25.0%
Policy cancellation	1	6.3%
Coordination of Benefits; Other \| Corrective Action Taken; Information Furnished	1	6.3%
Other \| Insufficient Information	1	6.3%
Cash Value; Unsatisfactory Settle/Offer \| Company Position Upheld	1	6.3%
Other \| Information Furnished	1	6.3%

Complaints by Year

2023: 1 complaints
2021: 1 complaints
2019: 2 complaints
2018: 2 complaints
2017: 1 complaints
2016: 2 complaints
2015: 1 complaints
2014: 1 complaints
2013: 1 complaints
2012: 4 complaints

Recent health Complaints Against JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY in Texas

health Complaint #TX-368810-aeb1ed55 (2023-07-27) — Delayed payment
health Complaint #TX-322790-c066d831 (2021-09-30) — Delayed payment
health Complaint #TX-260124-c066d831 (2019-03-13) — Delayed payment
health Complaint #TX-257554-690117f9 (2019-03-13) — Premium or billing dispute
health Complaint #TX-238421-ecb2dac6 (2018-09-28) — Policy cancellation
health Complaint #TX-206571-aeb1ed55 (2018-03-14) — Delayed payment
health Complaint #TX-171983-8cc01b0c (2017-04-03) — Premium or billing dispute
health Complaint #TX-153581-1905d186 (2016-09-29) — Delayed payment
health Complaint #TX-123795-51d79c7b (2016-02-03) — Coordination of Benefits; Other | Corrective Action Taken; Information Furnished
health Complaint #TX-88920-9d471e4a (2015-02-20) — Delayed payment

Frequently Asked Questions

How many health complaints does JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY have in Texas?

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has 16 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (7), Premium or billing dispute (4), Policy cancellation (1), Coordination of Benefits; Other | Corrective Action Taken; Information Furnished (1), Other | Insufficient Information (1).

How does JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY's health record in Texas compare to other states?

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has 16 health complaints in Texas out of 23 total health complaints nationwide. That is 69.6% of their health volume.

Where can I file a health complaint against JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.