JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY Insurance Complaints in Connecticut

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has 30 consumer complaints on file from Connecticut, based on public NAIC and state DOI data.

Key Statistics

Complaints in Connecticut: 30
Total Complaints (All States): 46
Connecticut Share: 65.2%
NAIC Complaint Ratio: 0
AI Risk Score: 22/100

Complaint Breakdown by Coverage Type in Connecticut

Coverage Type	Complaints	% of Total
individual	19	63.3%
health	7	23.3%
general	2	6.7%
life	1	3.3%
group	1	3.3%

Recent JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY Complaints in Connecticut

health Complaint #CT-7083320-f98ac918 (2026-03-02) — Claim Handling Other | Claim Handling | Claim Settled
life Complaint #CT-7081677-8551c6ee (2026-01-15) — Unfair settlement
individual Complaint #CT-7079189-764409c3 (2025-10-20) — Unfair settlement
group Complaint #CT-7076181-9b799a29 (2025-06-27) — Recoupment | Claim Handling
health Complaint #CT-7072896-6be544b4 (2025-02-26) — Claim Handling Other | Claim Handling
individual Complaint #CT-7071816-6c7d6750 (2025-01-23) — Claim denial
individual Complaint #CT-7071098-aef7fe7e (2024-12-26) — Claim Procedure | Claim Handling
individual Complaint #CT-7071045-6ccb572b (2024-12-23) — Claim Procedure | Claim Handling
individual Complaint #CT-7070219-4fead5c2 (2024-11-22) — Premium or billing dispute
individual Complaint #CT-7069054-6d9a20ad (2024-10-17) — Claim denial

Frequently Asked Questions

How many complaints does JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY have in Connecticut?

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has 30 complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What types of insurance complaints are filed against JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY in Connecticut?

The top complaint categories for JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY in Connecticut are: individual (19), health (7), general (2), life (1), group (1).

How does JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY's complaint record in Connecticut compare to other states?

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has 30 complaints in Connecticut out of 46 total complaints nationwide. That represents 65.2% of their total complaint volume.