LIBERTY COUNTY MUTUAL INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 2,728 homeowners insurance complaints filed against LIBERTY COUNTY MUTUAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 2,728
Total homeowners Complaints (All States): 2,728
Texas Share: 100.0%
NAIC Complaint Ratio: 1
AI Risk Score: 62/100

Analysis: LIBERTY COUNTY MUTUAL INSURANCE COMPANY homeowners in Texas

LIBERTY COUNTY MUTUAL INSURANCE COMPANY has accumulated 2,728 homeowners insurance complaints from consumers in Texas. Across all states, LIBERTY COUNTY MUTUAL INSURANCE COMPANY has 2,728 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 1348 complaints. Other common issues include Claim denial (352), Premium or billing dispute (316), Policy cancellation (62).

The most active year was 2026 with 53 complaints filed.

Consumers in Texas who have homeowners disputes with LIBERTY COUNTY MUTUAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	1,348	49.4%
Claim denial	352	12.9%
Premium or billing dispute	316	11.6%
Policy cancellation	62	2.3%
Unsatisfactory Settle/Offer \| Question of Fact	49	1.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	15	0.5%
Unsatisfactory Settle/Offer \| Claim Settled	13	0.5%
Cust Service Claim Handling \| Information Furnished	10	0.4%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	9	0.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	9	0.3%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	9	0.3%
Cust Service Claim Handling \| Question of Fact	9	0.3%
Unsatisfactory Settle/Offer \| Information Furnished	9	0.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	9	0.3%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected	8	0.3%
Other \| Information Furnished	6	0.2%
Liability Dispute \| Information Furnished; Question of Fact	6	0.2%
Liability Dispute \| Question of Fact	6	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received	6	0.2%
Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	5	0.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	5	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	5	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled	5	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	5	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled	5	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	5	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Question of Fact	4	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Information Furnished	4	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	4	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact	4	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	4	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished	4	0.1%
Post-Claim Underwriting \| Contract Language/Legal Issue	4	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	4	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Payment Expected	3	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company	3	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Claim Settled	3	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld	3	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Claim Settled	3	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	3	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Information Fur	3	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	3	0.1%
Cust Service Claim Handling \| Information Furnished; Question of Fact	3	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Question of Fact	3	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Additional Payment Expected	3	0.1%
Cust Service Claim Handling; Liability Dispute \| Question of Fact	3	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	3	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Question of Fact	3	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Information Furnished	3	0.1%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	3	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	3	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received	3	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	3	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	3	0.1%
Other \| Contract Language/Legal Issue; Information Furnished	3	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished	3	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Claim Settled	2	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Additional Monies Received	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Additional Payment Expected; Questio	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Question of F	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Company Position Upheld	2	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact	2	0.1%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Company Position Upheld	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Question of F	2	0.1%
Cust Service Claim Handling \| Question of Fact; Contract Language/Legal Issue	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	2	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Company Position Upheld	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken	2	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	2	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	2	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected	2	0.1%
Cust Service Claim Handling \| Information Furnished; Corrective Action Taken	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	2	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	2	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Additional Payment Expected	2	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	2	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact; Additional Monies Received	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact; Information Furnished	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	2	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Information Furnished	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Additional M	2	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected	2	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Contract Language/Legal Issue	2	0.1%
Cust Service Claim Handling \| Claim Settled	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Contract Language/	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Information Fur	2	0.1%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact	2	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Additional Monies Received	2	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Question of Fact	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; Qu	2	0.1%
Use of Credit Reports \| Information Furnished	2	0.1%
Post-Claim Underwriting \| Corrective Action Taken	2	0.1%
Unsatisfactory Settle/Offer; Usual And Customary \| Claim Settled	2	0.1%
Liability Dispute \| Information Furnished	2	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	2	0.1%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld	2	0.1%
Cust Service Claim Handling \| Information Furnished; Additional Payment Expected	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	2	0.1%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact	2	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Information Fur	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Company P	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Additional Monies	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact; Company Position Upheld	1	0.0%
Cust Service Claim Handling \| Claim Settled; Contract Language/Legal Issue; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Company Position Upheld; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Additional Monies Received; Company Position Upheld; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Additional Mo	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken	1	0.0%
Unsatisfactory Settle/Offer; Use Of Clue Reports \| Company Position Upheld; Information Furnished	1	0.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Question of Fact	1	0.0%
Cust Service Claim Handling \| Information Furnished; Company Position Upheld	1	0.0%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Corrective Action Taken	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Additional Monies Received; Claim Se	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; C	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled	1	0.0%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Company Position Upheld	1	0.0%
Refusal to Insure; Use of Credit Reports \| Information Furnished; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Upheld	1	0.0%
Cust Service Claim Handling \| Company Position Upheld; Information Furnished; Question of Fact	1	0.0%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Company Position Upheld	1	0.0%
Cust Service Claim Handling \| Question of Fact; Corrective Action Taken	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Additional Payment Expected; Contract Language/Legal Issue; Company Pos	1	0.0%
Cust Service Claim Handling \| Corrective Action Taken; Information Furnished	1	0.0%
Liability Dispute \| Corrective Action Taken; Claim Settled; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled; Corrective Action Taken	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Contract Language/Legal Issue; Company Position Upheld; Information Fur	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Contract Language/Le	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue; Information Fur	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Information Fu	1	0.0%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Claim Settled	1	0.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken; Qu	1	0.0%
Cust Service Claim Handling; Unfair Discrim-Clms Handling \| Information Furnished; Claim Settled; Question of Fact	1	0.0%
Cust Service Claim Handling; Use Of Clue Reports \| Question of Fact; Information Furnished; Company Position Upheld	1	0.0%
Liability Dispute \| Company Position Upheld; Information Furnished	1	0.0%
Cust Service Claim Handling \| Company Position Upheld; Claim Settled; Information Furnished	1	0.0%
Endorsement / Rider \| Contract Language/Legal Issue; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Additional P	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Information Furnis	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Lang	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Monies Received; Claim Se	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Corrective	1	0.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Up	1	0.0%
Liability Dispute; Use Of Clue Reports \| Information Furnished; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	0.0%
Cust Service Claim Handling; Liability Dispute; Notice Requirements; Unsatisfactory Settle/Offer \| Question of Fact; Con	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld; Contract Language/Leg	1	0.0%
Endorsement / Rider \| Company Position Upheld; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	0.0%
Other \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Corrective Action Taken	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Company Position Upheld; Information Furnished	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Company Position Upheld	1	0.0%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue; Question of Fac	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Claim Settled	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Infor	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue; Question of Fact	1	0.0%
Use of Credit Reports \| Information Furnished; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Information Furnished; Company Position Upheld	1	0.0%
Liability Dispute \| Additional Payment Expected; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Contract Language/Legal Issue; Additional Monies Received	1	0.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Contract Language/Legal Issue	1	0.0%
Other \| Question of Fact; Information Furnished	1	0.0%
Assignment of Benefits; Cust Service Claim Handling \| Claim Settled; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Contract Langu	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Claim Settled	1	0.0%
Endorsement / Rider \| Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Claim Settled	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Additional P	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Claim Settled	1	0.0%
Cust Service Claim Handling \| Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Claim Settled; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Contract Language/Legal Issue; Additional Monies Received	1	0.0%
Liability Dispute \| Contract Language/Legal Issue; Company Position Upheld; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	1	0.0%
Other \| Information Furnished; Contract Language/Legal Issue; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled; Question of Fact	1	0.0%
Liability Dispute \| Question of Fact; Information Furnished	1	0.0%
Cust Service Claim Handling \| Question of Fact; Information Furnished; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Claim Settled	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled	1	0.0%
Liability Dispute \| Information Furnished; Question of Fact; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled; Question of Fact	1	0.0%
Post-Claim Underwriting \| Corrective Action Taken; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Monies Received; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Information Furnished; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Claim Settled; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Information Furnished	1	0.0%
Post-Claim Underwriting \| Claim Settled; Information Furnished; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Additional Monies Received	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling \| Claim Settled; Question of Fact; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Contract Language/Legal Issue	1	0.0%
Liability Dispute \| Question of Fact; Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling \| Company Position Upheld; Additional Monies Received; Question of Fact	1	0.0%
Misrepresentation \| Information Furnished	1	0.0%
Post-Claim Underwriting \| Information Furnished; Question of Fact; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Additional Moni	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Question of Fact	1	0.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Additional Monies Received; Question of Fact	1	0.0%
Cust Service Claim Handling \| Question of Fact; Information Furnished; Contract Language/Legal Issue	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.0%
Use Of Clue Reports \| Question of Fact	1	0.0%
Cust Service Claim Handling; Use Of Clue Reports \| Question of Fact	1	0.0%
Cust Service Claim Handling \| Additional Monies Received; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Question of Fact	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Company Position Upheld; Information Furnished	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken; Contract Language/Leg	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Information	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Company Posi	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling \| Question of Fact; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact	1	0.0%
Use Of Clue Reports \| Company Position Upheld; Question of Fact	1	0.0%
Cust Service Claim Handling; Use Of Clue Reports \| Company Position Upheld; Question of Fact	1	0.0%
Liability Dispute \| Question of Fact; Company Position Upheld	1	0.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Additional Paym	1	0.0%
Misrepresentation; Other \| Company Position Upheld; Question of Fact	1	0.0%
Assignment of Benefits \| Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Liability Dispute; Notice Requirements \| Contract Language/Legal Issue; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld	1	0.0%
Refusal to Insure; Use Of Clue Reports \| Information Furnished	1	0.0%
Liability Dispute \| Contract Language/Legal Issue	1	0.0%
Assignment of Benefits \| Complaint Withdrawn	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Company Position Upheld; Question of Fact; Contract Language/Legal Issu	1	0.0%
Assignment of Benefits; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled	1	0.0%
Assignment of Benefits; Unsatisfactory Settle/Offer \| Claim Settled	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Quest	1	0.0%
Liability Dispute \| Additional Monies Received	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Claim Settled; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Complainant Retained Attorney	1	0.0%
Endorsement / Rider; Notice Requirements; Other \| Corrective Action Taken	1	0.0%
Other; Unsatisfactory Settle/Offer \| Question of Fact	1	0.0%
Misleading sales	1	0.0%
Post-Claim Underwriting \| Information Furnished	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Corrective Action Taken	1	0.0%
Agent Handling \| Question of Fact	1	0.0%
Assignment of Benefits \| Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Consumer Withdraw; Claim Settled	1	0.0%
Liability Dispute \| Contract Language/Legal Issue; Question of Fact	1	0.0%
Liability Dispute \| Contract Language/Legal Issue; Complainant Retained Attorney	1	0.0%
Post-Claim Underwriting \| Question of Fact	1	0.0%
Unsatisfactory Settle/Offer; Usual And Customary \| Question of Fact	1	0.0%
Assignment of Benefits \| Claim Settled; Additional Monies Received	1	0.0%
Cust Service Claim Handling \| Corrective Action Taken	1	0.0%
Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Lan	1	0.0%
Cust Service Claim Handling; Post-Claim Underwriting \| Question of Fact	1	0.0%
Assignment of Benefits \| Corrective Action Taken; Additional Monies Received	1	0.0%
Cust Service Claim Handling \| Corrective Action Taken; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Monies Received	1	0.0%
Agent Handling \| Corrective Action Taken	1	0.0%
Claimant Fraud; Cust Service Claim Handling \| Question of Fact	1	0.0%
Use Of Clue Reports \| Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Post-Claim Underwriting \| Corrective Action Taken	1	0.0%
Agent Handling \| Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Failure to Timely Respond; Question of Fact	1	0.0%
Other \| Contract Language/Legal Issue; Additional Monies Received; Information Furnished	1	0.0%
Unfair Discrim-Clms Handling \| Referred for Disciplinary Actn	1	0.0%
Agent Handling \| Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact; Information Furnished	1	0.0%
Cust Service Claim Handling; Post-Claim Underwriting; Use Of Clue Reports \| Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Corrective Action Taken	1	0.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	0.0%
Use Of Clue Reports \| Question of Fact; Contract Language/Legal Issue	1	0.0%
Agent Handling; Unauthorized Acts \| Corrective Action Taken	1	0.0%
Other	1	0.0%
Other \| Question of Fact	1	0.0%
Liability Dispute \| Claim Settled; Question of Fact	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Contract Language/Legal Issue; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Other \| Contract Language/Legal Issue	1	0.0%
Liability Dispute \| Company Position Upheld	1	0.0%
Other \| Company Position Upheld; Information Furnished	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Additional Payment Expected; Additional Monies Received; Contract Langu	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Monies Received	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Corrective Action Taken	1	0.0%
Post-Claim Underwriting \| Contract Language/Legal Issue; Question of Fact; Corrective Action Taken	1	0.0%
Liability Dispute \| Additional Monies Received; Question of Fact; Claim Settled	1	0.0%
Assignment of Benefits \| Additional Monies Received; Claim Settled	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Entered Into Arbitration	1	0.0%
Claimant Fraud \| Question of Fact; Information Furnished	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Claim Settled	1	0.0%
Other \| Information Furnished; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Information Furnished	1	0.0%
Cust Service Claim Handling \| Question of Fact; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Overpaid Claim Recouped; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Other	1	0.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Information Furnished	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Claim Settled	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Information Furnished; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	0.0%
Liability Dispute \| Additional Payment Expected	1	0.0%
Agent Handling; Other \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Information	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Information Furnished	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Company Position Upheld; Question of Fact	1	0.0%

Complaints by Year

2026: 53 complaints
2025: 193 complaints
2024: 278 complaints
2023: 248 complaints
2022: 268 complaints
2021: 199 complaints
2020: 156 complaints
2019: 197 complaints
2018: 245 complaints
2017: 224 complaints
2016: 238 complaints
2015: 137 complaints
2014: 122 complaints
2013: 101 complaints
2012: 69 complaints

Recent homeowners Complaints Against LIBERTY COUNTY MUTUAL INSURANCE COMPANY in Texas

homeowners Complaint #TX-454884-1a90f348 (2026-04-28) — Claim denial
homeowners Complaint #TX-454182-2f0b63ef (2026-04-21) — Delayed payment
homeowners Complaint #TX-454081-579519ac (2026-04-20) — Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled
homeowners Complaint #TX-453756-579519ac (2026-04-16) — Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Additional Monies Received
homeowners Complaint #TX-453702-c3719139 (2026-04-15) — Delayed payment
homeowners Complaint #TX-453701-8583c24c (2026-04-15) — Delayed payment
homeowners Complaint #TX-453083-815ad760 (2026-04-09) — Premium or billing dispute
homeowners Complaint #TX-452822-c3719139 (2026-04-07) — Delayed payment
homeowners Complaint #TX-452763-723c397f (2026-04-07) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact
homeowners Complaint #TX-452301-723c397f (2026-04-02) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Information Fur

Frequently Asked Questions

How many homeowners complaints does LIBERTY COUNTY MUTUAL INSURANCE COMPANY have in Texas?

LIBERTY COUNTY MUTUAL INSURANCE COMPANY has 2728 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with LIBERTY COUNTY MUTUAL INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (1348), Claim denial (352), Premium or billing dispute (316), Policy cancellation (62), Unsatisfactory Settle/Offer | Question of Fact (49).

How does LIBERTY COUNTY MUTUAL INSURANCE COMPANY's homeowners record in Texas compare to other states?

LIBERTY COUNTY MUTUAL INSURANCE COMPANY has 2728 homeowners complaints in Texas out of 2728 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against LIBERTY COUNTY MUTUAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.