LIBERTY INSURANCE CORPORATION — homeowners Insurance Complaints
Analysis of 794 homeowners insurance complaints filed against LIBERTY INSURANCE CORPORATION, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 794
- Total Complaints (All Types): 849
- homeowners Share: 93.5%
- NAIC Complaint Ratio: 7.78
- AI Risk Score: 87/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 304 | 38.3% |
| Claim denial | 162 | 20.4% |
| Premium or billing dispute | 120 | 15.1% |
| Policy cancellation | 25 | 3.1% |
| Unsatisfactory Settle/Offer | Question of Fact | 10 | 1.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 7 | 0.9% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 6 | 0.8% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 5 | 0.6% |
| Coverage dispute | 4 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact | 4 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 4 | 0.5% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 4 | 0.5% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 3 | 0.4% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 3 | 0.4% |
| Unsatisfactory Settle/Offer | Claim Settled | 3 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 3 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Question of Fact | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Contract Language/Legal Issue | 2 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Quest | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 2 | 0.3% |
| Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue | 2 | 0.3% |
| Cust Service Claim Handling | Question of Fact | 2 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 2 | 0.3% |
| Unsatisfactory Settle/Offer; Usual And Customary | Question of Fact | 2 | 0.3% |
| Post-Claim Underwriting | Information Furnished | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 2 | 0.3% |
| Cust Service Claim Handling | Additional Monies Received | 2 | 0.3% |
| Agent Handling | Information Furnished | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 2 | 0.3% |
| Use Of Clue Reports | Information Furnished | 2 | 0.3% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Endorsement / Rider | Contract Language/Legal Issue; Questio | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Refusal to Insure | Company Position Upheld; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Use Of Clue Reports | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Quest | 1 | 0.1% |
| Policy Service | PolicyHolder Service | Company Position Substantiated | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Additional Mon | 1 | 0.1% |
| Use Of Clue Reports | Company Position Upheld; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact | 1 | 0.1% |
| Use Of Clue Reports | Question of Fact; Corrective Action Taken; Contract Language/Legal Issue | 1 | 0.1% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Monies | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Question of Fact | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Claim Se | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 1 | 0.1% |
| Unfair settlement | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Monies Received | 1 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; In | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Questio | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Question of Fact | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Failure to Timely Respond; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Question of Fac | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.1% |
| Claim Procedure | Claim Handling | Company Position Substantiated | 1 | 0.1% |
| Misrepresentation; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Referred for Disciplinary Actn; Question of Fact | 1 | 0.1% |
| Misrepresentation; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Additional Monies Received | 1 | 0.1% |
| Not Within TDI Jurisdiction | Referred To; No Jurisdiction | 1 | 0.1% |
| Cust Service Claim Handling; Post-Claim Underwriting | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Contract Langu | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken | 1 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue | 1 | 0.1% |
| Not Within TDI Jurisdiction | Claim Settled | 1 | 0.1% |
| Unauthorized Acts | Corrective Action Taken | 1 | 0.1% |
| Agent Handling; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.1% |
| Use Of Clue Reports | Corrective Action Taken; Contract Language/Legal Issue; Referred To | 1 | 0.1% |
| Cust Service Claim Handling; Disaster; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional Monies Received | 1 | 0.1% |
| Agent Handling; Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer | Additional Monies Receiv | 1 | 0.1% |
| Agent Handling | Contract Language/Legal Issue; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Appraisal Process Invoked; Additional Payment Expected | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 1 | 0.1% |
| Agent Handling; Other | Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Consumer Withdraw | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.1% |
| Post-Claim Underwriting | Corrective Action Taken | 1 | 0.1% |
| Agent Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.1% |
| Other | Claim Settled | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Insufficient Information | 1 | 0.1% |
| Notice Requirements | Information Furnished; Company Position Upheld | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue | 1 | 0.1% |
| Other | Contract Language/Legal Issue | 1 | 0.1% |
| Endorsement / Rider | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Cust Service Claim Handling | Question of Fact; Information Furnished | 1 | 0.1% |
| Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 1 | 0.1% |
| Other; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.1% |
| Refusal to Insure | Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling | Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling | Claim Settled; Information Furnished; Additional Monies Received | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment E | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Complainant Retained Attorney; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Question of Fact | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 1 | 0.1% |
| Refusal to Insure | Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Claim Settled | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Appraisal Process Invoked; Information Furnish | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Appraisal Process Invoked; Contract Language/Legal Issue | 1 | 0.1% |
| Other | Information Furnished; Additional Monies Received | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Appraisal Process Invoked | 1 | 0.1% |
| Liability Dispute | Information Furnished; Question of Fact | 1 | 0.1% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 778 |
| Connecticut | 16 |
Recent homeowners Complaints Against LIBERTY INSURANCE CORPORATION
- homeowners Complaint #TX-452684-ac5b091d — Texas (2026-04-06)
- homeowners Complaint #TX-452888-e590ddcc — Texas (2026-03-30)
- homeowners Complaint #TX-448956-c1c674e1 — Texas (2026-03-02)
- homeowners Complaint #TX-446957-d1a44d57 — Texas (2026-02-09)
- homeowners Complaint #TX-445412-e4819c6f — Texas (2026-01-21)
- homeowners Complaint #TX-443722-1615ec60 — Texas (2026-01-05)
- homeowners Complaint #TX-442711-ffdc421e — Texas (2025-12-18)
- homeowners Complaint #TX-441207-2899e5a4 — Texas (2025-12-03)
- homeowners Complaint #TX-441153-82b4dd36 — Texas (2025-12-02)
- homeowners Complaint #TX-439877-ffdc421e — Texas (2025-11-14)
Frequently Asked Questions
How many homeowners complaints does LIBERTY INSURANCE CORPORATION have?
LIBERTY INSURANCE CORPORATION has 794 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with LIBERTY INSURANCE CORPORATION?
The most common homeowners complaint issues for LIBERTY INSURANCE CORPORATION are: Delayed payment (304), Claim denial (162), Premium or billing dispute (120), Policy cancellation (25), Unsatisfactory Settle/Offer | Question of Fact (10).
Which states have the most homeowners complaints against LIBERTY INSURANCE CORPORATION?
The states with the most homeowners complaints against LIBERTY INSURANCE CORPORATION are: Texas (778), Connecticut (16).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
LIBERTY INSURANCE CORPORATION Complaints by State
- LIBERTY INSURANCE CORPORATION Complaints in California
- LIBERTY INSURANCE CORPORATION Complaints in Texas
- LIBERTY INSURANCE CORPORATION Complaints in New York
- LIBERTY INSURANCE CORPORATION Complaints in Florida
- LIBERTY INSURANCE CORPORATION Complaints in Illinois
- LIBERTY INSURANCE CORPORATION Complaints in Pennsylvania
- LIBERTY INSURANCE CORPORATION Complaints in Ohio
- LIBERTY INSURANCE CORPORATION Complaints in Georgia
- LIBERTY INSURANCE CORPORATION Complaints in North Carolina
- LIBERTY INSURANCE CORPORATION Complaints in New Jersey