LIBERTY LIFE ASSURANCE COMPANY OF BOSTON — health Complaints in Texas

Detailed analysis of 60 health insurance complaints filed against LIBERTY LIFE ASSURANCE COMPANY OF BOSTON by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 60
Total health Complaints (All States): 60
Texas Share: 100.0%
AI Risk Score: 41/100

Analysis: LIBERTY LIFE ASSURANCE COMPANY OF BOSTON health in Texas

LIBERTY LIFE ASSURANCE COMPANY OF BOSTON has accumulated 60 health insurance complaints from consumers in Texas. Across all states, LIBERTY LIFE ASSURANCE COMPANY OF BOSTON has 60 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 33 complaints. Other common issues include Delayed payment (17), Unsatisfactory Settle/Offer | No Jurisdiction (2), Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; No Jurisdiction (1).

The most active year was 2019 with 4 complaints filed.

Consumers in Texas who have health disputes with LIBERTY LIFE ASSURANCE COMPANY OF BOSTON can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	33	55.0%
Delayed payment	17	28.3%
Unsatisfactory Settle/Offer \| No Jurisdiction	2	3.3%
Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; No Jurisdiction	1	1.7%
Premium or billing dispute	1	1.7%
Misrepresentation \| Additional Payment Expected	1	1.7%
Agent Handling; Not Within TDI Jurisdiction \| Company Position Upheld; No Jurisdiction; Information Furnished	1	1.7%
Agent Handling \| Information Furnished	1	1.7%
Cash Value \| Contract Language/Legal Issue; Information Furnished	1	1.7%
Policy cancellation	1	1.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| No Jurisdiction	1	1.7%

Complaints by Year

2019: 4 complaints
2018: 5 complaints
2017: 6 complaints
2016: 7 complaints
2015: 13 complaints
2014: 9 complaints
2013: 8 complaints
2012: 8 complaints

Recent health Complaints Against LIBERTY LIFE ASSURANCE COMPANY OF BOSTON in Texas

health Complaint #TX-266874-51ae4c08 (2019-07-19) — Delayed payment
health Complaint #TX-263268-9fe6de33 (2019-06-13) — Unsatisfactory Settle/Offer | No Jurisdiction
health Complaint #TX-259622-8a447b09 (2019-04-22) — Claim denial
health Complaint #TX-259500-9997b380 (2019-04-18) — Delayed payment
health Complaint #TX-227406-51ae4c08 (2018-09-11) — Delayed payment
health Complaint #TX-232481-c82c20b4 (2018-08-27) — Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; No Jurisdiction
health Complaint #TX-223267-51ae4c08 (2018-08-14) — Delayed payment
health Complaint #TX-223601-54aefd32 (2018-06-21) — Claim denial
health Complaint #TX-199565-8a447b09 (2018-01-04) — Claim denial
health Complaint #TX-198661-16c100ae (2017-12-21) — Delayed payment

Frequently Asked Questions

How many health complaints does LIBERTY LIFE ASSURANCE COMPANY OF BOSTON have in Texas?

LIBERTY LIFE ASSURANCE COMPANY OF BOSTON has 60 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with LIBERTY LIFE ASSURANCE COMPANY OF BOSTON in Texas?

The most common issues are: Claim denial (33), Delayed payment (17), Unsatisfactory Settle/Offer | No Jurisdiction (2), Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; No Jurisdiction (1), Premium or billing dispute (1).

How does LIBERTY LIFE ASSURANCE COMPANY OF BOSTON's health record in Texas compare to other states?

LIBERTY LIFE ASSURANCE COMPANY OF BOSTON has 60 health complaints in Texas out of 60 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against LIBERTY LIFE ASSURANCE COMPANY OF BOSTON in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.