LIBERTY MUTUAL FIRE INSURANCE COMPANY — auto Complaints in Connecticut

Detailed analysis of 35 auto insurance complaints filed against LIBERTY MUTUAL FIRE INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 35
Total auto Complaints (All States): 36
Connecticut Share: 97.2%
NAIC Complaint Ratio: 4.34
AI Risk Score: 82/100

Analysis: LIBERTY MUTUAL FIRE INSURANCE COMPANY auto in Connecticut

LIBERTY MUTUAL FIRE INSURANCE COMPANY has accumulated 35 auto insurance complaints from consumers in Connecticut. Across all states, LIBERTY MUTUAL FIRE INSURANCE COMPANY has 36 total auto complaints, making Connecticut responsible for 97.2% of the volume.

The most frequent complaint sub-type is Delayed payment with 7 complaints. Other common issues include Unfair settlement (5), Claim denial (5), Premium or billing dispute (4).

The most active year was 2026 with 3 complaints filed.

Consumers in Connecticut who have auto disputes with LIBERTY MUTUAL FIRE INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Delayed payment	7	20.0%
Unfair settlement	5	14.3%
Claim denial	5	14.3%
Premium or billing dispute	4	11.4%
Policy cancellation	3	8.6%
Loss of Use \| Claim Handling	2	5.7%
Actual Cash Value Dispute \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	1	2.9%
Diminished Value \| Claim Handling	1	2.9%
Actual Cash Value Dispute \| Claim Handling \| Company Position Substantiated	1	2.9%
Labor Rate \| Claim Handling	1	2.9%
Adjuster Handling \| Claim Handling	1	2.9%
Excessive Charges \| Underwriting \| Company Position Substantiated	1	2.9%
Diminished Value \| Claim Handling \| Company Position Substantiated	1	2.9%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	1	2.9%
Labor Rate \| Claim Handling \| Company Position Substantiated	1	2.9%

Complaints by Year

2026: 3 complaints
2025: 9 complaints
2024: 5 complaints
2023: 8 complaints
2022: 10 complaints

Recent auto Complaints Against LIBERTY MUTUAL FIRE INSURANCE COMPANY in Connecticut

auto Complaint #CT-7085264-d422b2c8 (2026-05-02) — Delayed payment
auto Complaint #CT-7084826-fbad8aeb (2026-04-20) — Actual Cash Value Dispute | Claim Handling | Question of Fact/Contract/Provision/Legal Issue
auto Complaint #CT-7083742-c6c088d5 (2026-03-12) — Unfair settlement
auto Complaint #CT-7080396-abdf7dbd (2025-11-23) — Premium or billing dispute
auto Complaint #CT-7079259-5dd13e11 (2025-10-22) — Policy cancellation
auto Complaint #CT-7078363-9a0f2f78 (2025-09-17) — Delayed payment
auto Complaint #CT-7078163-e9dc2533 (2025-09-10) — Claim denial
auto Complaint #CT-7078039-5d1ad4a0 (2025-09-07) — Claim denial
auto Complaint #CT-7077789-a19e4c2b (2025-08-28) — Diminished Value | Claim Handling
auto Complaint #CT-7076604-3f55df4d (2025-07-17) — Policy cancellation

Frequently Asked Questions

How many auto complaints does LIBERTY MUTUAL FIRE INSURANCE COMPANY have in Connecticut?

LIBERTY MUTUAL FIRE INSURANCE COMPANY has 35 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with LIBERTY MUTUAL FIRE INSURANCE COMPANY in Connecticut?

The most common issues are: Delayed payment (7), Unfair settlement (5), Claim denial (5), Premium or billing dispute (4), Policy cancellation (3).

How does LIBERTY MUTUAL FIRE INSURANCE COMPANY's auto record in Connecticut compare to other states?

LIBERTY MUTUAL FIRE INSURANCE COMPANY has 35 auto complaints in Connecticut out of 36 total auto complaints nationwide. That is 97.2% of their auto volume.

Where can I file a auto complaint against LIBERTY MUTUAL FIRE INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.