LIBERTY MUTUAL FIRE INSURANCE COMPANY — homeowners Insurance Complaints
Analysis of 294 homeowners insurance complaints filed against LIBERTY MUTUAL FIRE INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 294
- Total Complaints (All Types): 360
- homeowners Share: 81.7%
- NAIC Complaint Ratio: 4.34
- AI Risk Score: 82/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 153 | 52.0% |
| Claim denial | 61 | 20.7% |
| Premium or billing dispute | 12 | 4.1% |
| Policy cancellation | 8 | 2.7% |
| Unfair settlement | 4 | 1.4% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 3 | 1.0% |
| Nonrenewal | Underwriting | 2 | 0.7% |
| Liability Dispute | Question of Fact | 2 | 0.7% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact | 2 | 0.7% |
| Coverage dispute | 2 | 0.7% |
| Cust Service Claim Handling | Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Addit | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Question of Fact | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Company Position Upheld | 1 | 0.3% |
| Cust Service Claim Handling | Question of Fact; Claim Settled; Information Furnished | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Contract | 1 | 0.3% |
| Excessive Charges | Underwriting | Insufficient Information | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional P | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Posi | 1 | 0.3% |
| Cust Service Claim Handling | Claim Settled; Additional Monies Received; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Claim Settled | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Claim Settled | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Contract Langua | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected | 1 | 0.3% |
| Nonrenewal | Underwriting | Company Position Overturned | 1 | 0.3% |
| Cust Service Claim Handling | Corrective Action Taken; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 1 | 0.3% |
| Cust Service Claim Handling; Liability Dispute | Claim Settled; Question of Fact; Information Furnished | 1 | 0.3% |
| Unsatisfactory Offer | Claim Handling | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Information Furnished | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Le | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.3% |
| Cust Service Claim Handling | Additional Payment Expected | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.3% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.3% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 1 | 0.3% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Receiv | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Complainant Retained Attorney; Company Position Upheld | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.3% |
| Other | Corrective Action Taken; Information Furnished | 1 | 0.3% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 262 |
| Connecticut | 32 |
Recent homeowners Complaints Against LIBERTY MUTUAL FIRE INSURANCE COMPANY
- homeowners Complaint #TX-454768-6015d8fb — Texas (2026-04-27)
- homeowners Complaint #TX-454275-c153eac7 — Texas (2026-04-21)
- homeowners Complaint #TX-454018-6575927b — Texas (2026-04-20)
- homeowners Complaint #TX-453988-d822c03f — Texas (2026-04-20)
- homeowners Complaint #CT-7084778-fe392721 — Connecticut (2026-04-17)
- homeowners Complaint #TX-453576-a032288a — Texas (2026-04-15)
- homeowners Complaint #TX-452878-c153eac7 — Texas (2026-04-08)
- homeowners Complaint #TX-452506-4e04bb15 — Texas (2026-04-03)
- homeowners Complaint #TX-450197-6575927b — Texas (2026-03-13)
- homeowners Complaint #TX-448740-a032288a — Texas (2026-02-26)
Frequently Asked Questions
How many homeowners complaints does LIBERTY MUTUAL FIRE INSURANCE COMPANY have?
LIBERTY MUTUAL FIRE INSURANCE COMPANY has 294 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with LIBERTY MUTUAL FIRE INSURANCE COMPANY?
The most common homeowners complaint issues for LIBERTY MUTUAL FIRE INSURANCE COMPANY are: Delayed payment (153), Claim denial (61), Premium or billing dispute (12), Policy cancellation (8), Unfair settlement (4).
Which states have the most homeowners complaints against LIBERTY MUTUAL FIRE INSURANCE COMPANY?
The states with the most homeowners complaints against LIBERTY MUTUAL FIRE INSURANCE COMPANY are: Texas (262), Connecticut (32).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints by State
- LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints in California
- LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints in Texas
- LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints in New York
- LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints in Florida
- LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints in Illinois
- LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints in Pennsylvania
- LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints in Ohio
- LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints in Georgia
- LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints in North Carolina
- LIBERTY MUTUAL FIRE INSURANCE COMPANY Complaints in New Jersey