Liberty Mutual Insurance Complaints in Massachusetts
Liberty Mutual has 6 consumer complaints on file from Massachusetts, based on public NAIC and state DOI data.
Key Statistics
- Complaints in Massachusetts: 6
- Total Complaints (All States): 500
- Massachusetts Share: 1.2%
- NAIC Complaint Ratio: 1.35
- AI Risk Score: 75/100
Complaint Breakdown by Coverage Type in Massachusetts
| Coverage Type | Complaints | % of Total |
|---|---|---|
| auto | 3 | 50.0% |
| commercial | 2 | 33.3% |
| homeowners | 1 | 16.7% |
Recent Liberty Mutual Complaints in Massachusetts
- homeowners Complaint #IC-MNMLYA27-AIEQX5 (2026-04-05) — Non-renewal
- commercial Complaint #IC-MNTR5IMW-B780E7 (2026-03-07) — Policy cancellation
- auto Complaint #IC-MNTR5I2Q-HQNWXB (2026-01-27) — Premium increase
- auto Complaint #IC-MNMLYA6I-9LJINH (2026-01-02) — Premium increase
- auto Complaint #IC-MNJ1CO39-5X0DBW (2025-09-23) — Coverage dispute
- commercial Complaint #IC-MNTEALPM-EMKZE5 (2025-04-07) — Claim denial
Frequently Asked Questions
How many complaints does Liberty Mutual have in Massachusetts?
Liberty Mutual has 6 complaints on file from consumers in Massachusetts, according to NAIC and state DOI data.
What types of insurance complaints are filed against Liberty Mutual in Massachusetts?
The top complaint categories for Liberty Mutual in Massachusetts are: auto (3), commercial (2), homeowners (1).
How does Liberty Mutual's complaint record in Massachusetts compare to other states?
Liberty Mutual has 6 complaints in Massachusetts out of 500 total complaints nationwide. That represents 1.2% of their total complaint volume.
Browse Massachusetts Complaints by Category
Liberty Mutual Complaints by Category
- Liberty Mutual Auto Insurance Complaints
- Liberty Mutual Homeowners Insurance Complaints
- Liberty Mutual Health Insurance Complaints
- Liberty Mutual Life Insurance Complaints
- Liberty Mutual Property Insurance Complaints
- Liberty Mutual Commercial Insurance Complaints
- Liberty Mutual Workers Compensation Complaints
- Liberty Mutual Professional Liability Complaints