LIFE INSURANCE COMPANY OF NORTH AMERICA — health Insurance Complaints
Analysis of 677 health insurance complaints filed against LIFE INSURANCE COMPANY OF NORTH AMERICA, based on public NAIC and state DOI data.
Key Statistics
- health Complaints: 677
- Total Complaints (All Types): 682
- health Share: 99.3%
- NAIC Complaint Ratio: 1
- AI Risk Score: 56/100
health Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Claim denial | 439 | 64.8% |
| Delayed payment | 152 | 22.5% |
| Premium or billing dispute | 11 | 1.6% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 5 | 0.7% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 4 | 0.6% |
| Policy cancellation | 4 | 0.6% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 3 | 0.4% |
| Cust Service Claim Handling | No Jurisdiction | 3 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 3 | 0.4% |
| Other | Contract Language/Legal Issue | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Lang | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Cust Service Claim Handling; Recoupment Of Claims Payment | Information Furnished; Contract Language/Legal Issue; Compan | 1 | 0.1% |
| Cash Value; Cust Srvc Policy Holder Srvcs | Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling | Claim Settled; Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Cust Service Claim Handling; Recoupment Of Claims Payment | Company Position Upheld; Information Furnished; Contract Lan | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Additional Monies Received; Contract Language/Legal Issue | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Info | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; I | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Contract Lang | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Other | Referred To; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Recoupment Of Claims Payment | Company Position Upheld; Contract Language/Legal Issue; Corrective Action Taken | 1 | 0.1% |
| Cust Service Claim Handling; Recoupment Of Claims Payment | Contract Language/Legal Issue; Information Furnished; Claim | 1 | 0.1% |
| Cust Service Claim Handling; Recoupment Of Claims Payment | Contract Language/Legal Issue; Company Position Upheld; Info | 1 | 0.1% |
| Cash Value | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Refusal to Insure | Information Furnished; Contract Language/Legal Issue; Corrective Action Taken | 1 | 0.1% |
| Continuation of Benefits; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Cash Value; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Referred To | 1 | 0.1% |
| Cash Value | Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Stat Pen | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.1% |
| Coverage dispute | 1 | 0.1% |
| Not Within TDI Jurisdiction; Other | Referred To; Record Only | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | No Jurisdiction; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; No Jurisdiction | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Referred To | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; No Jurisdiction; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.1% |
| Cust Service Claim Handling; Hospitalization; Maternity and Newborn Care; Unsatisfactory Settle/Offer | Contract Languag | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue | 1 | 0.1% |
| Cash Value; Notice Requirements | Company Position Upheld; Information Furnished | 1 | 0.1% |
| Refusal to Insure | Contract Language/Legal Issue; Policy Not In Force | 1 | 0.1% |
| Disclosure Of Benefits; Unsatisfactory Settle/Offer | No Jurisdiction; Claim Settled; Information Furnished | 1 | 0.1% |
| Continuation of Benefits | Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue; Claim Settled | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.1% |
| Cash Value; Other | Information Furnished | 1 | 0.1% |
| Cash Value | Question of Fact; No Jurisdiction | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; No Jur | 1 | 0.1% |
health Complaints by State
| State | Complaints |
|---|---|
| Texas | 677 |
Recent health Complaints Against LIFE INSURANCE COMPANY OF NORTH AMERICA
- health Complaint #TX-450953-9b0b8f4e — Texas (2026-03-23)
- health Complaint #TX-451022-d42db84c — Texas (2026-03-19)
- health Complaint #TX-448620-b1e43cd2 — Texas (2026-02-23)
- health Complaint #TX-447658-1fe8cc45 — Texas (2026-02-17)
- health Complaint #TX-447387-d8bb64f9 — Texas (2026-02-12)
- health Complaint #TX-444059-df1d74fe — Texas (2026-01-07)
- health Complaint #TX-442720-a94838d3 — Texas (2025-12-18)
- health Complaint #TX-442482-b1e43cd2 — Texas (2025-12-16)
- health Complaint #TX-441552-b1e43cd2 — Texas (2025-12-05)
- health Complaint #TX-441383-8be561b3 — Texas (2025-12-03)
Frequently Asked Questions
How many health complaints does LIFE INSURANCE COMPANY OF NORTH AMERICA have?
LIFE INSURANCE COMPANY OF NORTH AMERICA has 677 health insurance complaints on file, according to NAIC and state DOI data.
What are the most common health complaint issues with LIFE INSURANCE COMPANY OF NORTH AMERICA?
The most common health complaint issues for LIFE INSURANCE COMPANY OF NORTH AMERICA are: Claim denial (439), Delayed payment (152), Premium or billing dispute (11), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (5), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue (4).
Which states have the most health complaints against LIFE INSURANCE COMPANY OF NORTH AMERICA?
The states with the most health complaints against LIFE INSURANCE COMPANY OF NORTH AMERICA are: Texas (677).
health Complaints by State
LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints by State
- LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints in California
- LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints in Texas
- LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints in New York
- LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints in Florida
- LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints in Illinois
- LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints in Pennsylvania
- LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints in Ohio
- LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints in Georgia
- LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints in North Carolina
- LIFE INSURANCE COMPANY OF NORTH AMERICA Complaints in New Jersey