LIFE INSURANCE COMPANY OF THE SOUTHWEST — health Complaints in Texas

Detailed analysis of 108 health insurance complaints filed against LIFE INSURANCE COMPANY OF THE SOUTHWEST by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 108
Total health Complaints (All States): 108
Texas Share: 100.0%
NAIC Complaint Ratio: 0.95
AI Risk Score: 47/100

Analysis: LIFE INSURANCE COMPANY OF THE SOUTHWEST health in Texas

LIFE INSURANCE COMPANY OF THE SOUTHWEST has accumulated 108 health insurance complaints from consumers in Texas. Across all states, LIFE INSURANCE COMPANY OF THE SOUTHWEST has 108 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 53 complaints. Other common issues include Premium or billing dispute (23), Claim denial (6), Misrepresentation | Contract Language/Legal Issue (2).

The most active year was 2026 with 8 complaints filed.

Consumers in Texas who have health disputes with LIFE INSURANCE COMPANY OF THE SOUTHWEST can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	53	49.1%
Premium or billing dispute	23	21.3%
Claim denial	6	5.6%
Misrepresentation \| Contract Language/Legal Issue	2	1.9%
Cash Value; Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Information Furnished; Contract Language/Legal Issu	1	0.9%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	1	0.9%
Patient Protection Rules; Refusal to Insure \| Information Furnished; Company Position Upheld; Contract Language/Legal Is	1	0.9%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Information Furnished	1	0.9%
Unauthorized Acts \| Contract Language/Legal Issue; Information Furnished; Policy Not In Force	1	0.9%
Unauthorized Acts \| Information Furnished; Contract Language/Legal Issue	1	0.9%
Cash Value; Endorsement / Rider \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	1	0.9%
Cash Value \| Contract Language/Legal Issue	1	0.9%
Policy cancellation	1	0.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Complaint Withdrawn	1	0.9%
Cash Value; Continuation of Benefits \| Contract Language/Legal Issue	1	0.9%
Unauthorized Acts \| Contract Language/Legal Issue	1	0.9%
Agent Handling; Misrepresentation \| Contract Language/Legal Issue	1	0.9%
Agent Handling \| Information Furnished; Question of Fact; Contract Language/Legal Issue	1	0.9%
Cash Value \| Information Furnished; Contract Language/Legal Issue	1	0.9%
Accelerated Benefits; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.9%
Agent Handling; Cash Value; Misrepresentation \| Information Furnished; Contract Language/Legal Issue	1	0.9%
Commissions \| Information Furnished; Contract Language/Legal Issue	1	0.9%
Agent Handling \| Contract Language/Legal Issue	1	0.9%
Commissions \| Additional Payment Expected; Information Furnished	1	0.9%
Agent Handling; Cash Value; Misrepresentation \| Contract Language/Legal Issue	1	0.9%
Agent Handling; Commissions; Improper Inducements; Misrepresentation; Unauthorized Acts \| Contract Language/Legal Issue	1	0.9%
Agent Handling; Misrepresentation \| No Jurisdiction	1	0.9%
Cash Value \| Additional Payment Expected; Information Furnished	1	0.9%

Complaints by Year

2026: 8 complaints
2025: 16 complaints
2024: 10 complaints
2023: 5 complaints
2022: 6 complaints
2021: 5 complaints
2020: 9 complaints
2019: 3 complaints
2018: 8 complaints
2017: 6 complaints
2016: 5 complaints
2015: 6 complaints
2014: 8 complaints
2013: 5 complaints
2012: 8 complaints

Recent health Complaints Against LIFE INSURANCE COMPANY OF THE SOUTHWEST in Texas

health Complaint #TX-453526-a592e50b (2026-04-14) — Premium or billing dispute
health Complaint #TX-453271-164ffdc5 (2026-04-13) — Claim denial
health Complaint #TX-451174-39abcb54 (2026-03-24) — Premium or billing dispute
health Complaint #TX-449558-74fb9f6e (2026-03-09) — Cash Value; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished; Contract Language/Legal Issu
health Complaint #TX-449453-4ff1bd99 (2026-03-04) — Delayed payment
health Complaint #TX-447936-26695dbe (2026-02-18) — Delayed payment
health Complaint #TX-446825-26695dbe (2026-02-05) — Delayed payment
health Complaint #TX-445652-56d8ccff (2026-01-23) — Delayed payment
health Complaint #TX-441841-4ff1bd99 (2025-12-09) — Delayed payment
health Complaint #TX-439917-ddca1b41 (2025-11-17) — Premium or billing dispute

Frequently Asked Questions

How many health complaints does LIFE INSURANCE COMPANY OF THE SOUTHWEST have in Texas?

LIFE INSURANCE COMPANY OF THE SOUTHWEST has 108 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with LIFE INSURANCE COMPANY OF THE SOUTHWEST in Texas?

The most common issues are: Delayed payment (53), Premium or billing dispute (23), Claim denial (6), Misrepresentation | Contract Language/Legal Issue (2), Cash Value; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished; Contract Language/Legal Issu (1).

How does LIFE INSURANCE COMPANY OF THE SOUTHWEST's health record in Texas compare to other states?

LIFE INSURANCE COMPANY OF THE SOUTHWEST has 108 health complaints in Texas out of 108 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against LIFE INSURANCE COMPANY OF THE SOUTHWEST in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.