MassMutual Ascend Life Insurance Company — health Complaints in Texas

Detailed analysis of 3 health insurance complaints filed against MassMutual Ascend Life Insurance Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 3
Total health Complaints (All States): 3
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 21/100

Analysis: MassMutual Ascend Life Insurance Company health in Texas

MassMutual Ascend Life Insurance Company has accumulated 3 health insurance complaints from consumers in Texas. Across all states, MassMutual Ascend Life Insurance Company has 3 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 2 complaints. Other common issues include Other | Information Furnished; Contract Language/Legal Issue (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have health disputes with MassMutual Ascend Life Insurance Company can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	2	66.7%
Other \| Information Furnished; Contract Language/Legal Issue	1	33.3%

Complaints by Year

2026: 1 complaints
2024: 1 complaints
2023: 1 complaints

Recent health Complaints Against MassMutual Ascend Life Insurance Company in Texas

health Complaint #TX-454283-bcac830a (2026-04-21) — Delayed payment
health Complaint #TX-383174-365e2072 (2024-01-19) — Other | Information Furnished; Contract Language/Legal Issue
health Complaint #TX-373932-b0c82aff (2023-09-26) — Delayed payment

Frequently Asked Questions

How many health complaints does MassMutual Ascend Life Insurance Company have in Texas?

MassMutual Ascend Life Insurance Company has 3 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with MassMutual Ascend Life Insurance Company in Texas?

The most common issues are: Delayed payment (2), Other | Information Furnished; Contract Language/Legal Issue (1).

How does MassMutual Ascend Life Insurance Company's health record in Texas compare to other states?

MassMutual Ascend Life Insurance Company has 3 health complaints in Texas out of 3 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against MassMutual Ascend Life Insurance Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.