MEMORIAL HERMANN HEALTH INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 153 health insurance complaints filed against MEMORIAL HERMANN HEALTH INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 153
Total health Complaints (All States): 153
Texas Share: 100.0%
NAIC Complaint Ratio: 59.28
AI Risk Score: 79/100

Analysis: MEMORIAL HERMANN HEALTH INSURANCE COMPANY health in Texas

MEMORIAL HERMANN HEALTH INSURANCE COMPANY has accumulated 153 health insurance complaints from consumers in Texas. Across all states, MEMORIAL HERMANN HEALTH INSURANCE COMPANY has 153 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 47 complaints. Other common issues include Delayed payment (46), Premium or billing dispute (19), Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue (9).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have health disputes with MEMORIAL HERMANN HEALTH INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	47	30.7%
Delayed payment	46	30.1%
Premium or billing dispute	19	12.4%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue	9	5.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	6	3.9%
Unsatisfactory Settle/Offer \| No Jurisdiction	4	2.6%
Unsatisfactory Settle/Offer \| Information Furnished	2	1.3%
Unsatisfactory Settle/Offer; Usual And Customary \| No Jurisdiction	2	1.3%
Bad Faith Participation \| Company Position Upheld; Corrective Action Taken	1	0.7%
Cust Service Claim Handling; Essential Health Benefit; Maximum Out of Pocket; Unsatisfactory Settle/Offer \| Additional P	1	0.7%
Essential Health Benefit; Maximum Out of Pocket; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Informatio	1	0.7%
Den/N-Pymt MD Nec DME/Supplies; Unsatisfactory Settle/Offer \| Referred To; No Jurisdiction	1	0.7%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.7%
Unsatisfactory Settle/Offer; Usual And Customary \| Insufficient Information	1	0.7%
Overcharges \| Information Furnished; Contract Language/Legal Issue	1	0.7%
Notice Requirements \| Contract Language/Legal Issue	1	0.7%
Coverage dispute	1	0.7%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue; Claim Settled	1	0.7%
Continuity Of Treatment; Den/N-Pymt MD Nec RX; Material Change To Contract \| Failure to Timely Respond; Information Furn	1	0.7%
Den/N-Pymt MD Nec RX \| Information Furnished; Contract Language/Legal Issue	1	0.7%
Provider or network dispute	1	0.7%
Unsatisfactory Settle/Offer; Usual And Customary \| Information Furnished; Insufficient Information	1	0.7%
Unsatisfactory Settle/Offer; Usual And Customary \| Company Position Upheld; Information Furnished	1	0.7%
Access to Care \| Additional Monies Received; Corrective Action Taken; Information Furnished	1	0.7%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Information Furnished	1	0.7%
Other \| No Jurisdiction	1	0.7%

Complaints by Year

2026: 1 complaints
2025: 2 complaints
2024: 1 complaints
2023: 3 complaints
2022: 2 complaints
2021: 2 complaints
2020: 2 complaints
2019: 5 complaints
2018: 69 complaints
2017: 28 complaints
2016: 22 complaints
2015: 10 complaints
2014: 4 complaints
2013: 2 complaints

Recent health Complaints Against MEMORIAL HERMANN HEALTH INSURANCE COMPANY in Texas

health Complaint #TX-451119-14629f51 (2026-03-23) — Claim denial
health Complaint #TX-438246-107d85c1 (2025-10-27) — Premium or billing dispute
health Complaint #TX-424949-79d736e3 (2025-05-29) — Delayed payment
health Complaint #TX-392516-79d736e3 (2024-05-08) — Delayed payment
health Complaint #TX-381250-20a80ea2 (2023-12-27) — Bad Faith Participation | Company Position Upheld; Corrective Action Taken
health Complaint #TX-373317-1a98116b (2023-09-19) — Delayed payment
health Complaint #TX-354572-1246879c (2023-01-30) — Delayed payment
health Complaint #TX-336040-7054ce76 (2022-04-25) — Delayed payment
health Complaint #TX-334608-cca600d0 (2022-04-01) — Cust Service Claim Handling; Essential Health Benefit; Maximum Out of Pocket; Unsatisfactory Settle/Offer | Additional P
health Complaint #TX-318534-bc5b5882 (2021-08-05) — Essential Health Benefit; Maximum Out of Pocket; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Informatio

Frequently Asked Questions

How many health complaints does MEMORIAL HERMANN HEALTH INSURANCE COMPANY have in Texas?

MEMORIAL HERMANN HEALTH INSURANCE COMPANY has 153 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with MEMORIAL HERMANN HEALTH INSURANCE COMPANY in Texas?

The most common issues are: Claim denial (47), Delayed payment (46), Premium or billing dispute (19), Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue (9), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (6).

How does MEMORIAL HERMANN HEALTH INSURANCE COMPANY's health record in Texas compare to other states?

MEMORIAL HERMANN HEALTH INSURANCE COMPANY has 153 health complaints in Texas out of 153 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against MEMORIAL HERMANN HEALTH INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.