MERCURY COUNTY MUTUAL INSURANCE COMPANY — homeowners Insurance Complaints
Analysis of 302 homeowners insurance complaints filed against MERCURY COUNTY MUTUAL INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 302
- Total Complaints (All Types): 302
- homeowners Share: 100.0%
- NAIC Complaint Ratio: 0.65
- AI Risk Score: 47/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 148 | 49.0% |
| Claim denial | 65 | 21.5% |
| Premium or billing dispute | 31 | 10.3% |
| Policy cancellation | 4 | 1.3% |
| Unsatisfactory Settle/Offer | Question of Fact | 3 | 1.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 2 | 0.7% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnis | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Claim Settled | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Corrective Action Taken | 1 | 0.3% |
| Cust Service Claim Handling; Pre-Existing Condition; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract | 1 | 0.3% |
| Unauthorized Acts | Information Furnished | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company | 1 | 0.3% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Question of Fact; Contract Language/Legal Issu | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Corrective Action Taken | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.3% |
| Cust Service Claim Handling; Use Of Clue Reports | Information Furnished; Corrective Action Taken | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal Issue | 1 | 0.3% |
| Liability Dispute | Information Furnished; Additional Payment Expected; Question of Fact | 1 | 0.3% |
| Liability Dispute | Information Furnished; Additional Payment Expected | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment Expected | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.3% |
| Cust Service Claim Handling; Liability Dispute | Claim Settled; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Legal Issue | 1 | 0.3% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Claim Settled; Information Furnished | 1 | 0.3% |
| Post-Claim Underwriting | Question of Fact; Company Position Upheld | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.3% |
| Cust Service Claim Handling; Liability Dispute | Appraisal Process Invoked | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Claim Settled | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Claim | 1 | 0.3% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Question of | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.3% |
| Other | No Jurisdiction | 1 | 0.3% |
| Other | Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 1 | 0.3% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.3% |
| Other | Information Furnished | 1 | 0.3% |
| Cust Service Claim Handling | Information Furnished | 1 | 0.3% |
| Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Failure to Timely Respond; Quest | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Received | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.3% |
| Liability Dispute | Information Furnished; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.3% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.3% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 302 |
Recent homeowners Complaints Against MERCURY COUNTY MUTUAL INSURANCE COMPANY
- homeowners Complaint #TX-453011-a6e8a99e — Texas (2026-04-09)
- homeowners Complaint #TX-451672-309131ff — Texas (2026-03-27)
- homeowners Complaint #TX-440840-719cb400 — Texas (2025-11-26)
- homeowners Complaint #TX-440510-a6e8a99e — Texas (2025-11-21)
- homeowners Complaint #TX-438967-995cb17f — Texas (2025-11-04)
- homeowners Complaint #TX-437537-5cf17d0b — Texas (2025-10-20)
- homeowners Complaint #TX-437343-a6e8a99e — Texas (2025-10-17)
- homeowners Complaint #TX-437114-995cb17f — Texas (2025-10-15)
- homeowners Complaint #TX-436891-35cc66e0 — Texas (2025-10-13)
- homeowners Complaint #TX-436155-58511e20 — Texas (2025-10-03)
Frequently Asked Questions
How many homeowners complaints does MERCURY COUNTY MUTUAL INSURANCE COMPANY have?
MERCURY COUNTY MUTUAL INSURANCE COMPANY has 302 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with MERCURY COUNTY MUTUAL INSURANCE COMPANY?
The most common homeowners complaint issues for MERCURY COUNTY MUTUAL INSURANCE COMPANY are: Delayed payment (148), Claim denial (65), Premium or billing dispute (31), Policy cancellation (4), Unsatisfactory Settle/Offer | Question of Fact (3).
Which states have the most homeowners complaints against MERCURY COUNTY MUTUAL INSURANCE COMPANY?
The states with the most homeowners complaints against MERCURY COUNTY MUTUAL INSURANCE COMPANY are: Texas (302).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints by State
- MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints in California
- MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints in Texas
- MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints in New York
- MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints in Florida
- MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints in Illinois
- MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints in Pennsylvania
- MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints in Ohio
- MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints in Georgia
- MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints in North Carolina
- MERCURY COUNTY MUTUAL INSURANCE COMPANY Complaints in New Jersey