Mercury Insurance Company of Texas — homeowners Complaints in Texas

Detailed analysis of 39 homeowners insurance complaints filed against Mercury Insurance Company of Texas by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 39
Total homeowners Complaints (All States): 39
Texas Share: 100.0%
NAIC Complaint Ratio: 1.14
AI Risk Score: 45/100

Analysis: Mercury Insurance Company of Texas homeowners in Texas

Mercury Insurance Company of Texas has accumulated 39 homeowners insurance complaints from consumers in Texas. Across all states, Mercury Insurance Company of Texas has 39 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 17 complaints. Other common issues include Claim denial (5), Premium or billing dispute (5), Policy cancellation (4).

The most active year was 2026 with 17 complaints filed.

Consumers in Texas who have homeowners disputes with Mercury Insurance Company of Texas can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	17	43.6%
Claim denial	5	12.8%
Premium or billing dispute	5	12.8%
Policy cancellation	4	10.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	1	2.6%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	2.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Posi	1	2.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Infor	1	2.6%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Position Upheld	1	2.6%
Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Fur	1	2.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Quest	1	2.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Quest	1	2.6%

Complaints by Year

2026: 17 complaints
2025: 22 complaints

Recent homeowners Complaints Against Mercury Insurance Company of Texas in Texas

homeowners Complaint #TX-453881-3abe8dda (2026-04-17) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received
homeowners Complaint #TX-453871-14edf6c4 (2026-04-17) — Delayed payment
homeowners Complaint #TX-453788-05b7c44e (2026-04-16) — Policy cancellation
homeowners Complaint #TX-453478-76f5e612 (2026-04-14) — Claim denial
homeowners Complaint #TX-452427-b91eafa0 (2026-04-03) — Policy cancellation
homeowners Complaint #TX-451530-fe241fe3 (2026-03-25) — Premium or billing dispute
homeowners Complaint #TX-450509-da3b59b8 (2026-03-17) — Premium or billing dispute
homeowners Complaint #TX-449276-4a9fa2de (2026-03-04) — Claim denial
homeowners Complaint #TX-448000-15c16f13 (2026-02-18) — Delayed payment
homeowners Complaint #TX-447963-14edf6c4 (2026-02-18) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does Mercury Insurance Company of Texas have in Texas?

Mercury Insurance Company of Texas has 39 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with Mercury Insurance Company of Texas in Texas?

The most common issues are: Delayed payment (17), Claim denial (5), Premium or billing dispute (5), Policy cancellation (4), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received (1).

How does Mercury Insurance Company of Texas's homeowners record in Texas compare to other states?

Mercury Insurance Company of Texas has 39 homeowners complaints in Texas out of 39 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against Mercury Insurance Company of Texas in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.