MetLife Insurance Company USA — health Complaints in Texas

Detailed analysis of 15 health insurance complaints filed against MetLife Insurance Company USA by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 15
Total health Complaints (All States): 15
Texas Share: 100.0%
AI Risk Score: 33/100

Analysis: MetLife Insurance Company USA health in Texas

MetLife Insurance Company USA has accumulated 15 health insurance complaints from consumers in Texas. Across all states, MetLife Insurance Company USA has 15 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Premium or billing dispute with 5 complaints. Other common issues include Delayed payment (4), Claim denial (3), Unsatisfactory Settle/Offer | No Jurisdiction (1).

The most active year was 2016 with 8 complaints filed.

Consumers in Texas who have health disputes with MetLife Insurance Company USA can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Premium or billing dispute	5	33.3%
Delayed payment	4	26.7%
Claim denial	3	20.0%
Unsatisfactory Settle/Offer \| No Jurisdiction	1	6.7%
Cash Value \| Contract Language/Legal Issue; Information Furnished	1	6.7%
Cash Value; Other; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position	1	6.7%

Complaints by Year

2016: 8 complaints
2015: 6 complaints
2014: 1 complaints

Recent health Complaints Against MetLife Insurance Company USA in Texas

health Complaint #TX-151509-41d89fe5 (2016-10-19) — Claim denial
health Complaint #TX-149911-95a299aa (2016-10-05) — Unsatisfactory Settle/Offer | No Jurisdiction
health Complaint #TX-140781-796e4dee (2016-07-20) — Delayed payment
health Complaint #TX-138884-cdd492d9 (2016-07-05) — Premium or billing dispute
health Complaint #TX-130798-8790ac37 (2016-03-29) — Claim denial
health Complaint #TX-124095-3c6bd4c5 (2016-02-19) — Premium or billing dispute
health Complaint #TX-121632-11bbbf8f (2016-02-08) — Cash Value | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-123333-5b5336b8 (2016-01-29) — Cash Value; Other; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position
health Complaint #TX-97151-8790ac37 (2015-05-18) — Claim denial
health Complaint #TX-92836-796e4dee (2015-03-31) — Delayed payment

Frequently Asked Questions

How many health complaints does MetLife Insurance Company USA have in Texas?

MetLife Insurance Company USA has 15 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with MetLife Insurance Company USA in Texas?

The most common issues are: Premium or billing dispute (5), Delayed payment (4), Claim denial (3), Unsatisfactory Settle/Offer | No Jurisdiction (1), Cash Value | Contract Language/Legal Issue; Information Furnished (1).

How does MetLife Insurance Company USA's health record in Texas compare to other states?

MetLife Insurance Company USA has 15 health complaints in Texas out of 15 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against MetLife Insurance Company USA in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.