METROPOLITAN LIFE INSURANCE COMPANY — individual Complaints in Connecticut

Detailed analysis of 29 individual insurance complaints filed against METROPOLITAN LIFE INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

individual Complaints in Connecticut: 29
Total individual Complaints (All States): 29
Connecticut Share: 100.0%
NAIC Complaint Ratio: 0.5
AI Risk Score: 53/100

Analysis: METROPOLITAN LIFE INSURANCE COMPANY individual in Connecticut

METROPOLITAN LIFE INSURANCE COMPANY has accumulated 29 individual insurance complaints from consumers in Connecticut. Across all states, METROPOLITAN LIFE INSURANCE COMPANY has 29 total individual complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Premium or billing dispute with 22 complaints. Other common issues include Claim Procedure | Claim Handling (2), Delayed payment (2), Policy Information | PolicyHolder Service (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Connecticut who have individual disputes with METROPOLITAN LIFE INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

individual Complaint Issues in Connecticut

Issue Type	Complaints	%
Premium or billing dispute	22	75.9%
Claim Procedure \| Claim Handling	2	6.9%
Delayed payment	2	6.9%
Policy Information \| PolicyHolder Service	1	3.4%
Claim Procedure \| Claim Handling \| No Action Requested/Required	1	3.4%
Claim Procedure \| Claim Handling \| Claim Settled	1	3.4%

Complaints by Year

2026: 1 complaints
2025: 1 complaints
2024: 4 complaints
2023: 6 complaints
2022: 5 complaints
2021: 7 complaints
2020: 5 complaints

Recent individual Complaints Against METROPOLITAN LIFE INSURANCE COMPANY in Connecticut

individual Complaint #CT-7085309-09cbc28e (2026-05-05) — Premium or billing dispute
individual Complaint #CT-7075581-11b7ccd7 (2025-06-02) — Premium or billing dispute
individual Complaint #CT-7067129-b437caca (2024-08-13) — Premium or billing dispute
individual Complaint #CT-7066455-2c935fe7 (2024-07-25) — Policy Information | PolicyHolder Service
individual Complaint #CT-7063674-2a7f61c7 (2024-04-23) — Premium or billing dispute
individual Complaint #CT-7062110-ea5a1b42 (2024-02-28) — Premium or billing dispute
individual Complaint #CT-7057116-9bb4f8ee (2023-08-29) — Premium or billing dispute
individual Complaint #CT-7054894-3db1d22a (2023-06-06) — Premium or billing dispute
individual Complaint #CT-7054164-42b76417 (2023-05-09) — Premium or billing dispute
individual Complaint #CT-7054124-42b76417 (2023-05-09) — Premium or billing dispute

Frequently Asked Questions

How many individual complaints does METROPOLITAN LIFE INSURANCE COMPANY have in Connecticut?

METROPOLITAN LIFE INSURANCE COMPANY has 29 individual insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common individual complaint issues with METROPOLITAN LIFE INSURANCE COMPANY in Connecticut?

The most common issues are: Premium or billing dispute (22), Claim Procedure | Claim Handling (2), Delayed payment (2), Policy Information | PolicyHolder Service (1), Claim Procedure | Claim Handling | No Action Requested/Required (1).

How does METROPOLITAN LIFE INSURANCE COMPANY's individual record in Connecticut compare to other states?

METROPOLITAN LIFE INSURANCE COMPANY has 29 individual complaints in Connecticut out of 29 total individual complaints nationwide. That is 100.0% of their individual volume.

Where can I file a individual complaint against METROPOLITAN LIFE INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.