METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS — homeowners Complaints in Texas
Detailed analysis of 466 homeowners insurance complaints filed against METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS by consumers in Texas, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints in Texas: 466
- Total homeowners Complaints (All States): 466
- Texas Share: 100.0%
- AI Risk Score: 60/100
Analysis: METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS homeowners in Texas
METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS has accumulated 466 homeowners insurance complaints from consumers in Texas. Across all states, METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS has 466 total homeowners complaints, making Texas responsible for 100.0% of the volume.
The most frequent complaint sub-type is Delayed payment with 202 complaints. Other common issues include Claim denial (89), Premium or billing dispute (80), Policy cancellation (16).
The most active year was 2021 with 24 complaints filed.
Consumers in Texas who have homeowners disputes with METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS can file a complaint with the Texas Department of Insurance.
homeowners Complaint Issues in Texas
| Issue Type | Complaints | % |
|---|---|---|
| Delayed payment | 202 | 43.3% |
| Claim denial | 89 | 19.1% |
| Premium or billing dispute | 80 | 17.2% |
| Policy cancellation | 16 | 3.4% |
| Unsatisfactory Settle/Offer | Question of Fact | 4 | 0.9% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received | 3 | 0.6% |
| Unsatisfactory Settle/Offer | Information Furnished | 3 | 0.6% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact | 3 | 0.6% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 3 | 0.6% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 3 | 0.6% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 3 | 0.6% |
| Liability Dispute | Question of Fact | 2 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Misrepresentation; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Q | 1 | 0.2% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Lega | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling | Corrective Action Taken | 1 | 0.2% |
| Post-Claim Underwriting | Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Contract Language/Legal Issue | 1 | 0.2% |
| Unfair Discrim-Clms Handling | Additional Monies Received | 1 | 0.2% |
| Notice Requirements; Other | Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken | 1 | 0.2% |
| Claimant Fraud; Cust Service Claim Handling | Question of Fact | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling | Information Furnished; Company Position Upheld | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.2% |
| Misleading sales | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment E | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Additional Payment Expected | 1 | 0.2% |
| Liability Dispute | Corrective Action Taken | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company | 1 | 0.2% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Question of Fact | 1 | 0.2% |
| Notice Requirements | Information Furnished; Policy Not In Force | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 1 | 0.2% |
| Refusal to Insure | Information Furnished; Company Position Upheld | 1 | 0.2% |
| Liability Dispute | Additional Monies Received; Corrective Action Taken; Question of Fact | 1 | 0.2% |
| Assignment of Benefits | Information Furnished | 1 | 0.2% |
| Liability Dispute | Question of Fact; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 1 | 0.2% |
| Use Of Clue Reports | Company Position Upheld; Information Furnished | 1 | 0.2% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received | 1 | 0.2% |
| Cust Service Claim Handling | Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Appraisal Process Invoked; Information Furnished | 1 | 0.2% |
| Assignment of Benefits; Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue | 1 | 0.2% |
| Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Entered Into Ar | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Failure to Timely Respond; Additional Monies Received; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Other | Information Furnished; Corrective Action Taken | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment Expected | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Complainant Retained Attorney | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Complainant Retained Attorney | 1 | 0.2% |
| Liability Dispute | Company Position Upheld; Information Furnished; Question of Fact | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Additional Monies Received | 1 | 0.2% |
| Use of Credit Reports | Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Payment Expected | 1 | 0.2% |
Complaints by Year
- 2021: 24 complaints
- 2020: 23 complaints
- 2019: 24 complaints
- 2018: 45 complaints
- 2017: 70 complaints
- 2016: 65 complaints
- 2015: 80 complaints
- 2014: 52 complaints
- 2013: 56 complaints
- 2012: 27 complaints
Recent homeowners Complaints Against METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS in Texas
- homeowners Complaint #TX-321293-87f0e26f (2021-09-13) — Delayed payment
- homeowners Complaint #TX-317414-f55e7d88 (2021-07-22) — Delayed payment
- homeowners Complaint #TX-316649-aaf84d27 (2021-07-15) — Delayed payment
- homeowners Complaint #TX-316147-87f0e26f (2021-07-09) — Delayed payment
- homeowners Complaint #TX-315635-40f5493c (2021-07-01) — Claim denial
- homeowners Complaint #TX-315322-b1c7c812 (2021-06-25) — Delayed payment
- homeowners Complaint #TX-315031-9c11cb77 (2021-06-22) — Premium or billing dispute
- homeowners Complaint #TX-314620-45b71a18 (2021-06-15) — Unsatisfactory Settle/Offer | Question of Fact
- homeowners Complaint #TX-313242-b1c7c812 (2021-05-25) — Delayed payment
- homeowners Complaint #TX-312187-40f5493c (2021-05-10) — Claim denial
Frequently Asked Questions
How many homeowners complaints does METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS have in Texas?
METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS has 466 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS in Texas?
The most common issues are: Delayed payment (202), Claim denial (89), Premium or billing dispute (80), Policy cancellation (16), Unsatisfactory Settle/Offer | Question of Fact (4).
How does METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS's homeowners record in Texas compare to other states?
METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS has 466 homeowners complaints in Texas out of 466 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.
Where can I file a homeowners complaint against METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS in Texas?
You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
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