METROPOLITAN TOWER LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 25 health insurance complaints filed against METROPOLITAN TOWER LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 25
Total health Complaints (All States): 25
Texas Share: 100.0%
NAIC Complaint Ratio: 27.89
AI Risk Score: 71/100

Analysis: METROPOLITAN TOWER LIFE INSURANCE COMPANY health in Texas

METROPOLITAN TOWER LIFE INSURANCE COMPANY has accumulated 25 health insurance complaints from consumers in Texas. Across all states, METROPOLITAN TOWER LIFE INSURANCE COMPANY has 25 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 14 complaints. Other common issues include Premium or billing dispute (4), Cash Value; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Question of Fact; Information Furnished (1), Other | Information Furnished; Policy Not In Force; Referred To (1).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have health disputes with METROPOLITAN TOWER LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	14	56.0%
Premium or billing dispute	4	16.0%
Cash Value; Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Question of Fact; Information Furnished	1	4.0%
Other \| Information Furnished; Policy Not In Force; Referred To	1	4.0%
Cust Srvc Policy Holder Srvcs \| Information Furnished	1	4.0%
Cash Value; Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Information Furnished; Company Position Uphel	1	4.0%
Cust Srvc Policy Holder Srvcs \| Corrective Action Taken; Information Furnished	1	4.0%
Cash Value \| Cash Surrender Paid; Contract Language/Legal Issue; Information Furnished	1	4.0%
Cash Value; Cust Srvc Policy Holder Srvcs \| Corrective Action Taken; Information Furnished; Contract Language/Legal Issu	1	4.0%

Complaints by Year

2026: 2 complaints
2025: 5 complaints
2024: 5 complaints
2023: 3 complaints
2022: 2 complaints
2021: 2 complaints
2020: 2 complaints
2018: 2 complaints
2016: 1 complaints
2015: 1 complaints

Recent health Complaints Against METROPOLITAN TOWER LIFE INSURANCE COMPANY in Texas

health Complaint #TX-450705-573515d1 (2026-03-18) — Delayed payment
health Complaint #TX-449730-70a88560 (2026-03-10) — Cash Value; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Question of Fact; Information Furnished
health Complaint #TX-443034-ae47aeac (2025-12-22) — Delayed payment
health Complaint #TX-439673-610ee64f (2025-11-13) — Premium or billing dispute
health Complaint #TX-437902-c81daf11 (2025-10-23) — Other | Information Furnished; Policy Not In Force; Referred To
health Complaint #TX-431136-06340b35 (2025-08-07) — Cust Srvc Policy Holder Srvcs | Information Furnished
health Complaint #TX-425637-d26376e5 (2025-06-06) — Delayed payment
health Complaint #TX-407443-70a88560 (2024-10-21) — Cash Value; Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished; Company Position Uphel
health Complaint #TX-405487-8b91e0fa (2024-09-30) — Delayed payment
health Complaint #TX-401353-06340b35 (2024-08-21) — Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Information Furnished

Frequently Asked Questions

How many health complaints does METROPOLITAN TOWER LIFE INSURANCE COMPANY have in Texas?

METROPOLITAN TOWER LIFE INSURANCE COMPANY has 25 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with METROPOLITAN TOWER LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (14), Premium or billing dispute (4), Cash Value; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Question of Fact; Information Furnished (1), Other | Information Furnished; Policy Not In Force; Referred To (1), Cust Srvc Policy Holder Srvcs | Information Furnished (1).

How does METROPOLITAN TOWER LIFE INSURANCE COMPANY's health record in Texas compare to other states?

METROPOLITAN TOWER LIFE INSURANCE COMPANY has 25 health complaints in Texas out of 25 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against METROPOLITAN TOWER LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.