MUTUAL OF OMAHA INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 185 health insurance complaints filed against MUTUAL OF OMAHA INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 185
Total health Complaints (All States): 192
Texas Share: 96.4%
NAIC Complaint Ratio: 0.07
AI Risk Score: 34/100

Analysis: MUTUAL OF OMAHA INSURANCE COMPANY health in Texas

MUTUAL OF OMAHA INSURANCE COMPANY has accumulated 185 health insurance complaints from consumers in Texas. Across all states, MUTUAL OF OMAHA INSURANCE COMPANY has 192 total health complaints, making Texas responsible for 96.4% of the volume.

The most frequent complaint sub-type is Delayed payment with 63 complaints. Other common issues include Claim denial (46), Premium or billing dispute (38), Policy cancellation (5).

The most active year was 2026 with 6 complaints filed.

Consumers in Texas who have health disputes with MUTUAL OF OMAHA INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	63	34.1%
Claim denial	46	24.9%
Premium or billing dispute	38	20.5%
Policy cancellation	5	2.7%
Other \| Information Furnished	2	1.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	2	1.1%
Commissions \| Contract Language/Legal Issue; Information Furnished	1	0.5%
Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Claim Settled; Information Furnished	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Additional M	1	0.5%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.5%
Cash Value; Cust Srvc Policy Holder Srvcs \| Corrective Action Taken; Additional Payment Expected; Information Furnished	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; I	1	0.5%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Corrective Action Taken	1	0.5%
Refusal to Insure; Unfair Discrimination \| Contract Language/Legal Issue	1	0.5%
Other; Post-Claim Underwriting; Unsatisfactory Settle/Offer \| Company Position Upheld	1	0.5%
Commissions \| Information Furnished	1	0.5%
Coordination of Benefits; Unsatisfactory Settle/Offer \| Company Position Upheld	1	0.5%
Assignment of Benefits; Unsatisfactory Settle/Offer \| Information Furnished	1	0.5%
Agent Handling \| Contract Language/Legal Issue	1	0.5%
Other \| Record Only	1	0.5%
Cust Service Claim Handling; Deficient Claim Notice \| Contract Language/Legal Issue; Information Furnished; Question of	1	0.5%
Agent/Agency Contrct Termin \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.5%
Agent Handling; Misrepresentation; Other \| Contract Language/Legal Issue	1	0.5%
Agent Handling; Lead Cards \| Corrective Action Taken; Information Furnished	1	0.5%
Agent Handling; Other \| Corrective Action Taken; No Enforcement Case Opened	1	0.5%
Other \| Contract Language/Legal Issue; Insufficient Information	1	0.5%
Closed-Lack Of Info Cmplainant \| Insufficient Information	1	0.5%
Unsatisfactory Settle/Offer \| Information Furnished	1	0.5%
Lead Cards \| Information Furnished	1	0.5%
Misleading sales	1	0.5%
Cust Service Claim Handling \| Information Furnished	1	0.5%
Misrepresentation \| Policy Not In Force; Information Furnished; Additional Monies Received	1	0.5%
Agent Handling; Misrepresentation \| Policy Not In Force; Additional Monies Received	1	0.5%
Unsatisfactory Settle/Offer \| Claim Settled	1	0.5%
Unsatisfactory Settle/Offer \| No Jurisdiction	1	0.5%

Complaints by Year

2026: 6 complaints
2025: 12 complaints
2024: 9 complaints
2023: 17 complaints
2022: 8 complaints
2021: 4 complaints
2020: 14 complaints
2019: 5 complaints
2018: 9 complaints
2017: 14 complaints
2016: 14 complaints
2015: 17 complaints
2014: 15 complaints
2013: 26 complaints
2012: 15 complaints

Recent health Complaints Against MUTUAL OF OMAHA INSURANCE COMPANY in Texas

health Complaint #TX-453862-9cd20180 (2026-04-16) — Claim denial
health Complaint #TX-451605-7791521e (2026-03-26) — Delayed payment
health Complaint #TX-448903-76de8f5c (2026-02-27) — Delayed payment
health Complaint #TX-448311-9cd20180 (2026-02-23) — Claim denial
health Complaint #TX-446162-a88d5614 (2026-01-29) — Delayed payment
health Complaint #TX-446018-fc32593a (2026-01-28) — Commissions | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-442459-1c943641 (2025-12-16) — Premium or billing dispute
health Complaint #TX-440331-246470a3 (2025-11-20) — Cust Srvc Policy Holder Srvcs | Company Position Upheld; Claim Settled; Information Furnished
health Complaint #TX-440116-38aa02b3 (2025-11-18) — Premium or billing dispute
health Complaint #TX-439143-38aa02b3 (2025-11-06) — Premium or billing dispute

Frequently Asked Questions

How many health complaints does MUTUAL OF OMAHA INSURANCE COMPANY have in Texas?

MUTUAL OF OMAHA INSURANCE COMPANY has 185 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with MUTUAL OF OMAHA INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (63), Claim denial (46), Premium or billing dispute (38), Policy cancellation (5), Other | Information Furnished (2).

How does MUTUAL OF OMAHA INSURANCE COMPANY's health record in Texas compare to other states?

MUTUAL OF OMAHA INSURANCE COMPANY has 185 health complaints in Texas out of 192 total health complaints nationwide. That is 96.4% of their health volume.

Where can I file a health complaint against MUTUAL OF OMAHA INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.