NATIONAL CASUALTY COMPANY — pet Complaints in Connecticut

Detailed analysis of 58 pet insurance complaints filed against NATIONAL CASUALTY COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

pet Complaints in Connecticut: 58
Total pet Complaints (All States): 58
Connecticut Share: 100.0%
NAIC Complaint Ratio: 37.97
AI Risk Score: 75/100

Analysis: NATIONAL CASUALTY COMPANY pet in Connecticut

NATIONAL CASUALTY COMPANY has accumulated 58 pet insurance complaints from consumers in Connecticut. Across all states, NATIONAL CASUALTY COMPANY has 58 total pet complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 20 complaints. Other common issues include Unfair settlement (13), Premium or billing dispute (9), Excessive Charges | Underwriting | Company Position Substantiated (3).

The most active year was 2026 with 2 complaints filed.

Consumers in Connecticut who have pet disputes with NATIONAL CASUALTY COMPANY can file a complaint with the Connecticut Department of Insurance.

pet Complaint Issues in Connecticut

Issue Type	Complaints	%
Claim denial	20	34.5%
Unfair settlement	13	22.4%
Premium or billing dispute	9	15.5%
Excessive Charges \| Underwriting \| Company Position Substantiated	3	5.2%
Delayed payment	3	5.2%
Nonrenewal \| Underwriting \| Company Position Substantiated	2	3.4%
Delivery of Policy \| PolicyHolder Service	1	1.7%
Discontinuation & Replacement \| Underwriting \| Company Position Substantiated	1	1.7%
Refusal to Insure \| Underwriting \| Company Position Substantiated	1	1.7%
Preexisting Condition \| Claim Handling	1	1.7%
Coverage dispute	1	1.7%
Pre-Existing Condition \| Underwriting	1	1.7%
Excessive Charges \| Underwriting \| Company Position Overturned	1	1.7%
Policy cancellation	1	1.7%

Complaints by Year

2026: 2 complaints
2025: 13 complaints
2024: 13 complaints
2023: 13 complaints
2022: 10 complaints
2021: 7 complaints

Recent pet Complaints Against NATIONAL CASUALTY COMPANY in Connecticut

pet Complaint #CT-7083171-099516eb (2026-02-25) — Delivery of Policy | PolicyHolder Service
pet Complaint #CT-7082647-44657a16 (2026-02-10) — Unfair settlement
pet Complaint #CT-7080156-7f6a026a (2025-11-17) — Premium or billing dispute
pet Complaint #CT-7079250-2a84e89b (2025-10-22) — Discontinuation & Replacement | Underwriting | Company Position Substantiated
pet Complaint #CT-7078992-de3586c5 (2025-10-13) — Claim denial
pet Complaint #CT-7078315-9e4a87f8 (2025-09-16) — Nonrenewal | Underwriting | Company Position Substantiated
pet Complaint #CT-7077807-b91bdea6 (2025-08-28) — Nonrenewal | Underwriting | Company Position Substantiated
pet Complaint #CT-7076313-333f59a3 (2025-07-02) — Premium or billing dispute
pet Complaint #CT-7075554-0f148efd (2025-05-30) — Premium or billing dispute
pet Complaint #CT-7074670-bfed6336 (2025-05-02) — Refusal to Insure | Underwriting | Company Position Substantiated

Frequently Asked Questions

How many pet complaints does NATIONAL CASUALTY COMPANY have in Connecticut?

NATIONAL CASUALTY COMPANY has 58 pet insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common pet complaint issues with NATIONAL CASUALTY COMPANY in Connecticut?

The most common issues are: Claim denial (20), Unfair settlement (13), Premium or billing dispute (9), Excessive Charges | Underwriting | Company Position Substantiated (3), Delayed payment (3).

How does NATIONAL CASUALTY COMPANY's pet record in Connecticut compare to other states?

NATIONAL CASUALTY COMPANY has 58 pet complaints in Connecticut out of 58 total pet complaints nationwide. That is 100.0% of their pet volume.

Where can I file a pet complaint against NATIONAL CASUALTY COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.