NATIONAL GENERAL ASSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 70 homeowners insurance complaints filed against NATIONAL GENERAL ASSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 70
Total homeowners Complaints (All States): 74
Texas Share: 94.6%
NAIC Complaint Ratio: 0.58
AI Risk Score: 43/100

Analysis: NATIONAL GENERAL ASSURANCE COMPANY homeowners in Texas

NATIONAL GENERAL ASSURANCE COMPANY has accumulated 70 homeowners insurance complaints from consumers in Texas. Across all states, NATIONAL GENERAL ASSURANCE COMPANY has 74 total homeowners complaints, making Texas responsible for 94.6% of the volume.

The most frequent complaint sub-type is Delayed payment with 27 complaints. Other common issues include Claim denial (15), Premium or billing dispute (13), Policy cancellation (2).

The most active year was 2025 with 2 complaints filed.

Consumers in Texas who have homeowners disputes with NATIONAL GENERAL ASSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	27	38.6%
Claim denial	15	21.4%
Premium or billing dispute	13	18.6%
Policy cancellation	2	2.9%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Contract Language/Legal Issue; Question of Fact	1	1.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Contract Language/Le	1	1.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	1.4%
Use Of Clue Reports \| Company Position Upheld	1	1.4%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Monies Received	1	1.4%
Unsatisfactory Settle/Offer \| Additional Monies Received	1	1.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	1.4%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	1.4%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	1.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received; Complainant Retained Attorney	1	1.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Additional Payment Expected	1	1.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected	1	1.4%
Liability Dispute \| Additional Payment Expected	1	1.4%

Complaints by Year

2025: 2 complaints
2023: 1 complaints
2021: 2 complaints
2020: 1 complaints
2019: 1 complaints
2018: 6 complaints
2017: 9 complaints
2016: 10 complaints
2015: 10 complaints
2014: 10 complaints
2013: 10 complaints
2012: 8 complaints

Recent homeowners Complaints Against NATIONAL GENERAL ASSURANCE COMPANY in Texas

homeowners Complaint #TX-428542-f28e7e88 (2025-07-11) — Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue; Question of Fact
homeowners Complaint #TX-423066-57c92b72 (2025-05-06) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Le
homeowners Complaint #TX-352637-81d6685b (2023-01-04) — Delayed payment
homeowners Complaint #TX-324164-ff89f216 (2021-10-20) — Claim denial
homeowners Complaint #TX-316991-47e11d02 (2021-07-20) — Premium or billing dispute
homeowners Complaint #TX-290137-ff89f216 (2020-04-29) — Claim denial
homeowners Complaint #TX-266799-0c61f314 (2019-07-17) — Delayed payment
homeowners Complaint #TX-244531-ff89f216 (2018-12-20) — Claim denial
homeowners Complaint #TX-236856-e55ed533 (2018-11-13) — Premium or billing dispute
homeowners Complaint #TX-212180-316bccaf (2018-04-30) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does NATIONAL GENERAL ASSURANCE COMPANY have in Texas?

NATIONAL GENERAL ASSURANCE COMPANY has 70 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with NATIONAL GENERAL ASSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (27), Claim denial (15), Premium or billing dispute (13), Policy cancellation (2), Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue; Question of Fact (1).

How does NATIONAL GENERAL ASSURANCE COMPANY's homeowners record in Texas compare to other states?

NATIONAL GENERAL ASSURANCE COMPANY has 70 homeowners complaints in Texas out of 74 total homeowners complaints nationwide. That is 94.6% of their homeowners volume.

Where can I file a homeowners complaint against NATIONAL GENERAL ASSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.