NATIONAL GENERAL INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 82 homeowners insurance complaints filed against NATIONAL GENERAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 82
Total homeowners Complaints (All States): 90
Texas Share: 91.1%
NAIC Complaint Ratio: 0.03
AI Risk Score: 31/100

Analysis: NATIONAL GENERAL INSURANCE COMPANY homeowners in Texas

NATIONAL GENERAL INSURANCE COMPANY has accumulated 82 homeowners insurance complaints from consumers in Texas. Across all states, NATIONAL GENERAL INSURANCE COMPANY has 90 total homeowners complaints, making Texas responsible for 91.1% of the volume.

The most frequent complaint sub-type is Delayed payment with 35 complaints. Other common issues include Premium or billing dispute (15), Claim denial (12), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact (1).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have homeowners disputes with NATIONAL GENERAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	35	42.7%
Premium or billing dispute	15	18.3%
Claim denial	12	14.6%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	1.2%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Contract Language/Legal Issue	1	1.2%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished	1	1.2%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue	1	1.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Infor	1	1.2%
Liability Dispute \| Question of Fact	1	1.2%
Liability Dispute \| Claim Settled; Question of Fact	1	1.2%
Liability Dispute; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	1.2%
Liability Dispute \| Question of Fact; Additional Payment Expected	1	1.2%
Other \| Question of Fact; Information Furnished	1	1.2%
Other \| Company Position Upheld; Contract Language/Legal Issue	1	1.2%
Cust Service Claim Handling \| Additional Monies Received	1	1.2%
Cust Service Claim Handling; Not Within TDI Jurisdiction; Unsatisfactory Settle/Offer \| No Jurisdiction	1	1.2%
Cust Service Claim Handling \| Information Furnished; Additional Payment Expected; Question of Fact	1	1.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	1	1.2%
Liability Dispute; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Payment Expected	1	1.2%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	1.2%
Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled	1	1.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected	1	1.2%
Unsatisfactory Settle/Offer \| Information Furnished; Corrective Action Taken	1	1.2%

Complaints by Year

2026: 2 complaints
2025: 5 complaints
2024: 9 complaints
2023: 11 complaints
2022: 1 complaints
2021: 6 complaints
2020: 2 complaints
2019: 4 complaints
2018: 4 complaints
2017: 3 complaints
2016: 2 complaints
2015: 8 complaints
2014: 10 complaints
2013: 10 complaints
2012: 5 complaints

Recent homeowners Complaints Against NATIONAL GENERAL INSURANCE COMPANY in Texas

homeowners Complaint #TX-453815-70fc4c09 (2026-04-16) — Delayed payment
homeowners Complaint #TX-450087-aecddc28 (2026-03-12) — Delayed payment
homeowners Complaint #TX-443375-70fc4c09 (2025-12-30) — Delayed payment
homeowners Complaint #TX-432958-7d41dae5 (2025-08-26) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact
homeowners Complaint #TX-431290-417a7bb9 (2025-08-08) — Claim denial
homeowners Complaint #TX-428075-1adc788c (2025-07-07) — Delayed payment
homeowners Complaint #TX-418616-25ed61e9 (2025-03-17) — Delayed payment
homeowners Complaint #TX-401351-7d41dae5 (2024-08-21) — Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Contract Language/Legal Issue
homeowners Complaint #TX-399124-8ba1b672 (2024-07-29) — Delayed payment
homeowners Complaint #TX-399121-70fc4c09 (2024-07-29) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does NATIONAL GENERAL INSURANCE COMPANY have in Texas?

NATIONAL GENERAL INSURANCE COMPANY has 82 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with NATIONAL GENERAL INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (35), Premium or billing dispute (15), Claim denial (12), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact (1), Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Contract Language/Legal Issue (1).

How does NATIONAL GENERAL INSURANCE COMPANY's homeowners record in Texas compare to other states?

NATIONAL GENERAL INSURANCE COMPANY has 82 homeowners complaints in Texas out of 90 total homeowners complaints nationwide. That is 91.1% of their homeowners volume.

Where can I file a homeowners complaint against NATIONAL GENERAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.