NATIONAL INTERSTATE INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 39 homeowners insurance complaints filed against NATIONAL INTERSTATE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 39
Total homeowners Complaints (All States): 39
Texas Share: 100.0%
NAIC Complaint Ratio: 33.93
AI Risk Score: 74/100

Analysis: NATIONAL INTERSTATE INSURANCE COMPANY homeowners in Texas

NATIONAL INTERSTATE INSURANCE COMPANY has accumulated 39 homeowners insurance complaints from consumers in Texas. Across all states, NATIONAL INTERSTATE INSURANCE COMPANY has 39 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 19 complaints. Other common issues include Premium or billing dispute (6), Claim denial (4), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken (1).

The most active year was 2025 with 3 complaints filed.

Consumers in Texas who have homeowners disputes with NATIONAL INTERSTATE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	19	48.7%
Premium or billing dispute	6	15.4%
Claim denial	4	10.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken	1	2.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	1	2.6%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	1	2.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	2.6%
Unsatisfactory Settle/Offer \| Claim Settled	1	2.6%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected	1	2.6%
Policy cancellation	1	2.6%
Unsatisfactory Settle/Offer \| Question of Fact	1	2.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	2.6%
Unsatisfactory Settle/Offer \| Information Furnished	1	2.6%

Complaints by Year

2025: 3 complaints
2024: 5 complaints
2023: 5 complaints
2022: 1 complaints
2021: 3 complaints
2019: 1 complaints
2018: 1 complaints
2016: 2 complaints
2015: 2 complaints
2014: 4 complaints
2013: 6 complaints
2012: 6 complaints

Recent homeowners Complaints Against NATIONAL INTERSTATE INSURANCE COMPANY in Texas

homeowners Complaint #TX-431857-9037d208 (2025-08-15) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken
homeowners Complaint #TX-429402-2a9c91c3 (2025-07-21) — Delayed payment
homeowners Complaint #TX-414144-ff85a08c (2025-01-23) — Claim denial
homeowners Complaint #TX-396533-9037d208 (2024-06-27) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished
homeowners Complaint #TX-392487-2a9c91c3 (2024-05-08) — Delayed payment
homeowners Complaint #TX-387684-2a9c91c3 (2024-03-11) — Delayed payment
homeowners Complaint #TX-386049-d9770b5c (2024-02-21) — Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished
homeowners Complaint #TX-384299-2a9c91c3 (2024-02-02) — Delayed payment
homeowners Complaint #TX-378093-2a9c91c3 (2023-11-16) — Delayed payment
homeowners Complaint #TX-374382-9037d208 (2023-09-29) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished

Frequently Asked Questions

How many homeowners complaints does NATIONAL INTERSTATE INSURANCE COMPANY have in Texas?

NATIONAL INTERSTATE INSURANCE COMPANY has 39 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with NATIONAL INTERSTATE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (19), Premium or billing dispute (6), Claim denial (4), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken (1), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished (1).

How does NATIONAL INTERSTATE INSURANCE COMPANY's homeowners record in Texas compare to other states?

NATIONAL INTERSTATE INSURANCE COMPANY has 39 homeowners complaints in Texas out of 39 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against NATIONAL INTERSTATE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.