NATIONAL WESTERN LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 124 health insurance complaints filed against NATIONAL WESTERN LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 124
Total health Complaints (All States): 124
Texas Share: 100.0%
NAIC Complaint Ratio: 180.41
AI Risk Score: 76/100

Analysis: NATIONAL WESTERN LIFE INSURANCE COMPANY health in Texas

NATIONAL WESTERN LIFE INSURANCE COMPANY has accumulated 124 health insurance complaints from consumers in Texas. Across all states, NATIONAL WESTERN LIFE INSURANCE COMPANY has 124 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 72 complaints. Other common issues include Premium or billing dispute (12), Claim denial (7), Policy cancellation (4).

The most active year was 2025 with 4 complaints filed.

Consumers in Texas who have health disputes with NATIONAL WESTERN LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	72	58.1%
Premium or billing dispute	12	9.7%
Claim denial	7	5.6%
Policy cancellation	4	3.2%
Cash Value \| Information Furnished	2	1.6%
Other \| Information Furnished	2	1.6%
Cash Value; Cust Service Claim Handling \| Cash Surrender Paid	2	1.6%
Cash Value; Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Information Furnished; Contract Language/Legal Issu	1	0.8%
Other \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.8%
Cash Value \| Corrective Action Taken; Information Furnished; Additional Monies Received	1	0.8%
Conversion \| Contract Language/Legal Issue	1	0.8%
Agent Handling \| Policy Not In Force	1	0.8%
Cash Value \| Cash Surrender Paid	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled	1	0.8%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.8%
Agent Handling; Unauthorized Acts \| Information Furnished; Additional Monies Received	1	0.8%
Agent Handling \| Contract Language/Legal Issue; Complainant Retained Attorney	1	0.8%
Agent Handling; Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Fu	1	0.8%
Misrepresentation \| Information Furnished; Company Position Upheld	1	0.8%
Other \| Information Furnished; Company Position Upheld	1	0.8%
Unsatisfactory Settle/Offer \| Information Furnished	1	0.8%
Agent Handling; Misrepresentation \| Contract Language/Legal Issue	1	0.8%
Cash Value \| Information Furnished; Contract Language/Legal Issue	1	0.8%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.8%
Cash Value \| Information Furnished; No Jurisdiction	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; No Jurisdiction	1	0.8%
Agent Handling; Misrepresentation \| Additional Payment Expected; Information Furnished	1	0.8%
Agent Handling; Misrepresentation; XX-Fiduciary \| Information Furnished	1	0.8%
Misrepresentation \| Company Position Upheld	1	0.8%
Other \| No Jurisdiction; Company Position Upheld	1	0.8%

Complaints by Year

2025: 4 complaints
2024: 4 complaints
2023: 6 complaints
2022: 11 complaints
2021: 10 complaints
2020: 13 complaints
2019: 6 complaints
2018: 9 complaints
2017: 16 complaints
2016: 10 complaints
2015: 16 complaints
2014: 7 complaints
2013: 4 complaints
2012: 8 complaints

Recent health Complaints Against NATIONAL WESTERN LIFE INSURANCE COMPANY in Texas

health Complaint #TX-440968-8d416c6e (2025-12-01) — Delayed payment
health Complaint #TX-438425-42e6647c (2025-10-29) — Cash Value; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished; Contract Language/Legal Issu
health Complaint #TX-427488-8ead630c (2025-06-30) — Delayed payment
health Complaint #TX-413333-8d416c6e (2025-01-13) — Delayed payment
health Complaint #TX-411898-49073909 (2024-12-16) — Delayed payment
health Complaint #TX-407661-e429131f (2024-10-22) — Delayed payment
health Complaint #TX-393568-f72423af (2024-05-20) — Claim denial
health Complaint #TX-385224-036b0945 (2024-02-13) — Claim denial
health Complaint #TX-377286-ea5d9937 (2023-11-07) — Delayed payment
health Complaint #TX-377191-6d823533 (2023-11-06) — Other | Information Furnished; Company Position Upheld; Contract Language/Legal Issue

Frequently Asked Questions

How many health complaints does NATIONAL WESTERN LIFE INSURANCE COMPANY have in Texas?

NATIONAL WESTERN LIFE INSURANCE COMPANY has 124 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with NATIONAL WESTERN LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (72), Premium or billing dispute (12), Claim denial (7), Policy cancellation (4), Cash Value | Information Furnished (2).

How does NATIONAL WESTERN LIFE INSURANCE COMPANY's health record in Texas compare to other states?

NATIONAL WESTERN LIFE INSURANCE COMPANY has 124 health complaints in Texas out of 124 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against NATIONAL WESTERN LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.