NATIONWIDE GENERAL INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 238 homeowners insurance complaints filed against NATIONWIDE GENERAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 238
Total homeowners Complaints (All States): 285
Texas Share: 83.5%
NAIC Complaint Ratio: 2610.47
AI Risk Score: 85/100

Analysis: NATIONWIDE GENERAL INSURANCE COMPANY homeowners in Texas

NATIONWIDE GENERAL INSURANCE COMPANY has accumulated 238 homeowners insurance complaints from consumers in Texas. Across all states, NATIONWIDE GENERAL INSURANCE COMPANY has 285 total homeowners complaints, making Texas responsible for 83.5% of the volume.

The most frequent complaint sub-type is Delayed payment with 103 complaints. Other common issues include Claim denial (53), Premium or billing dispute (25), Policy cancellation (8).

The most active year was 2025 with 2 complaints filed.

Consumers in Texas who have homeowners disputes with NATIONWIDE GENERAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	103	43.3%
Claim denial	53	22.3%
Premium or billing dispute	25	10.5%
Policy cancellation	8	3.4%
Unsatisfactory Settle/Offer \| Question of Fact	4	1.7%
Other \| Contract Language/Legal Issue	3	1.3%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	2	0.8%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	2	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Question of Fac	1	0.4%
Unsatisfactory Settle/Offer \| Record Only	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Claim Settle	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Information Furnis	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Questio	1	0.4%
Cust Service Claim Handling \| Corrective Action Taken; Additional Monies Received; Contract Language/Legal Issue	1	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Contract Langu	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Company Posi	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Additional Monies Received; Contract	1	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	0.4%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld	1	0.4%
Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	1	0.4%
Unsatisfactory Settle/Offer \| Claim Settled	1	0.4%
Unsatisfactory Settle/Offer \| Information Furnished	1	0.4%
Cust Service Claim Handling \| Information Furnished	1	0.4%
Post-Claim Underwriting \| Contract Language/Legal Issue; Information Furnished	1	0.4%
Cust Service Claim Handling \| Question of Fact; Additional Payment Expected	1	0.4%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	0.4%
Unsatisfactory Settle/Offer \| Additional Payment Expected	1	0.4%
Cust Service Claim Handling \| Consumer Withdraw; Claim Settled	1	0.4%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue	1	0.4%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	0.4%
Coverage dispute	1	0.4%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.4%
Agent Handling; Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Policy Issued/Restored	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.4%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled; Corrective Action Taken	1	0.4%
Agent Handling; Other \| Question of Fact; Information Furnished; Contract Language/Legal Issue	1	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.4%
Unauthorized Acts \| Company Position Upheld; Information Furnished	1	0.4%
Use Of Clue Reports \| Information Furnished	1	0.4%

Complaints by Year

2025: 2 complaints
2024: 13 complaints
2023: 20 complaints
2022: 20 complaints
2021: 24 complaints
2020: 16 complaints
2019: 28 complaints
2018: 28 complaints
2017: 32 complaints
2016: 28 complaints
2015: 7 complaints
2014: 12 complaints
2013: 6 complaints
2012: 2 complaints

Recent homeowners Complaints Against NATIONWIDE GENERAL INSURANCE COMPANY in Texas

homeowners Complaint #TX-421378-74a65dc9 (2025-04-17) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Question of Fac
homeowners Complaint #TX-419674-197e1ad2 (2025-03-31) — Premium or billing dispute
homeowners Complaint #TX-409249-076cf3b2 (2024-11-12) — Unsatisfactory Settle/Offer | Record Only
homeowners Complaint #TX-407940-971fa93b (2024-10-25) — Delayed payment
homeowners Complaint #TX-406258-197e1ad2 (2024-10-07) — Premium or billing dispute
homeowners Complaint #TX-402040-7b67c20b (2024-08-29) — Delayed payment
homeowners Complaint #TX-400619-9d482ba6 (2024-08-13) — Claim denial
homeowners Complaint #TX-400617-7b67c20b (2024-08-13) — Delayed payment
homeowners Complaint #TX-399504-74a65dc9 (2024-08-01) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Claim Settle
homeowners Complaint #TX-396213-bc63a59d (2024-06-24) — Claim denial

Frequently Asked Questions

How many homeowners complaints does NATIONWIDE GENERAL INSURANCE COMPANY have in Texas?

NATIONWIDE GENERAL INSURANCE COMPANY has 238 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with NATIONWIDE GENERAL INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (103), Claim denial (53), Premium or billing dispute (25), Policy cancellation (8), Unsatisfactory Settle/Offer | Question of Fact (4).

How does NATIONWIDE GENERAL INSURANCE COMPANY's homeowners record in Texas compare to other states?

NATIONWIDE GENERAL INSURANCE COMPANY has 238 homeowners complaints in Texas out of 285 total homeowners complaints nationwide. That is 83.5% of their homeowners volume.

Where can I file a homeowners complaint against NATIONWIDE GENERAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.