NATIONWIDE LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 56 health insurance complaints filed against NATIONWIDE LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 56
Total health Complaints (All States): 57
Texas Share: 98.2%
NAIC Complaint Ratio: 20.68
AI Risk Score: 74/100

Analysis: NATIONWIDE LIFE INSURANCE COMPANY health in Texas

NATIONWIDE LIFE INSURANCE COMPANY has accumulated 56 health insurance complaints from consumers in Texas. Across all states, NATIONWIDE LIFE INSURANCE COMPANY has 57 total health complaints, making Texas responsible for 98.2% of the volume.

The most frequent complaint sub-type is Delayed payment with 17 complaints. Other common issues include Claim denial (16), Premium or billing dispute (11), Policy cancellation (2).

The most active year was 2026 with 3 complaints filed.

Consumers in Texas who have health disputes with NATIONWIDE LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	17	30.4%
Claim denial	16	28.6%
Premium or billing dispute	11	19.6%
Policy cancellation	2	3.6%
Cust Srvc Policy Holder Srvcs; Misrepresentation \| Question of Fact; Company Position Upheld; Contract Language/Legal Is	1	1.8%
Prompt Pay; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	1.8%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	1.8%
Cust Service Claim Handling \| Information Furnished	1	1.8%
Cash Value \| Company Position Upheld	1	1.8%
Coverage dispute	1	1.8%
Agent Handling \| Question of Fact; Corrective Action Taken; Additional Payment Expected	1	1.8%
Other \| Contract Language/Legal Issue; Information Furnished	1	1.8%
Cash Value \| Other	1	1.8%
Cash Value \| Question of Fact; Contract Language/Legal Issue	1	1.8%

Complaints by Year

2026: 3 complaints
2025: 2 complaints
2024: 1 complaints
2023: 9 complaints
2022: 8 complaints
2021: 3 complaints
2020: 6 complaints
2019: 2 complaints
2018: 6 complaints
2017: 3 complaints
2016: 3 complaints
2015: 2 complaints
2014: 4 complaints
2013: 3 complaints
2012: 1 complaints

Recent health Complaints Against NATIONWIDE LIFE INSURANCE COMPANY in Texas

health Complaint #TX-453327-093718c4 (2026-04-13) — Claim denial
health Complaint #TX-448800-075873f7 (2026-02-27) — Delayed payment
health Complaint #TX-445417-65572c2e (2026-01-21) — Claim denial
health Complaint #TX-439734-7528d95d (2025-11-13) — Delayed payment
health Complaint #TX-435437-ac7547dd (2025-09-24) — Cust Srvc Policy Holder Srvcs; Misrepresentation | Question of Fact; Company Position Upheld; Contract Language/Legal Is
health Complaint #TX-399599-9e4b97e8 (2024-08-01) — Claim denial
health Complaint #TX-376132-2a22a2d5 (2023-10-23) — Claim denial
health Complaint #TX-373899-b0bbd33a (2023-09-25) — Policy cancellation
health Complaint #TX-373292-5781ca28 (2023-09-18) — Premium or billing dispute
health Complaint #TX-369284-d99f0cf3 (2023-08-07) — Delayed payment

Frequently Asked Questions

How many health complaints does NATIONWIDE LIFE INSURANCE COMPANY have in Texas?

NATIONWIDE LIFE INSURANCE COMPANY has 56 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with NATIONWIDE LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (17), Claim denial (16), Premium or billing dispute (11), Policy cancellation (2), Cust Srvc Policy Holder Srvcs; Misrepresentation | Question of Fact; Company Position Upheld; Contract Language/Legal Is (1).

How does NATIONWIDE LIFE INSURANCE COMPANY's health record in Texas compare to other states?

NATIONWIDE LIFE INSURANCE COMPANY has 56 health complaints in Texas out of 57 total health complaints nationwide. That is 98.2% of their health volume.

Where can I file a health complaint against NATIONWIDE LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.