NEW CENTURY INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 20 homeowners insurance complaints filed against NEW CENTURY INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 20
Total homeowners Complaints (All States): 20
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 16/100

Analysis: NEW CENTURY INSURANCE COMPANY homeowners in Texas

NEW CENTURY INSURANCE COMPANY has accumulated 20 homeowners insurance complaints from consumers in Texas. Across all states, NEW CENTURY INSURANCE COMPANY has 20 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 11 complaints. Other common issues include Claim denial (3), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with NEW CENTURY INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	11	55.0%
Claim denial	3	15.0%
Premium or billing dispute	2	10.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	1	5.0%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	5.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Complainant Retained Attorney	1	5.0%
Policy cancellation	1	5.0%

Complaints by Year

2026: 1 complaints
2025: 5 complaints
2024: 5 complaints
2023: 1 complaints
2021: 1 complaints
2019: 1 complaints
2017: 2 complaints
2016: 1 complaints
2015: 2 complaints
2014: 1 complaints

Recent homeowners Complaints Against NEW CENTURY INSURANCE COMPANY in Texas

homeowners Complaint #TX-447142-515bf5f8 (2026-02-10) — Premium or billing dispute
homeowners Complaint #TX-442474-0dce880f (2025-12-16) — Delayed payment
homeowners Complaint #TX-438224-a65eb1eb (2025-10-27) — Delayed payment
homeowners Complaint #TX-438070-e3816060 (2025-10-24) — Delayed payment
homeowners Complaint #TX-427498-d0d035f4 (2025-06-30) — Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue
homeowners Complaint #TX-423328-5f197604 (2025-05-08) — Delayed payment
homeowners Complaint #TX-405327-e0e220a4 (2024-09-27) — Delayed payment
homeowners Complaint #TX-405543-0dce880f (2024-09-24) — Delayed payment
homeowners Complaint #TX-401145-0dce880f (2024-08-19) — Delayed payment
homeowners Complaint #TX-400235-0dce880f (2024-08-08) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does NEW CENTURY INSURANCE COMPANY have in Texas?

NEW CENTURY INSURANCE COMPANY has 20 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with NEW CENTURY INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (11), Claim denial (3), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue (1), Unsatisfactory Settle/Offer | Question of Fact; Information Furnished (1).

How does NEW CENTURY INSURANCE COMPANY's homeowners record in Texas compare to other states?

NEW CENTURY INSURANCE COMPANY has 20 homeowners complaints in Texas out of 20 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against NEW CENTURY INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.