NEW ENGLAND LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 6 health insurance complaints filed against NEW ENGLAND LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 6
Total health Complaints (All States): 6
Texas Share: 100.0%
NAIC Complaint Ratio: 33.63
AI Risk Score: 69/100

Analysis: NEW ENGLAND LIFE INSURANCE COMPANY health in Texas

NEW ENGLAND LIFE INSURANCE COMPANY has accumulated 6 health insurance complaints from consumers in Texas. Across all states, NEW ENGLAND LIFE INSURANCE COMPANY has 6 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 3 complaints. Other common issues include Cash Value; Other | Contract Language/Legal Issue; Information Furnished (1), Claim denial (1), Other | Contract Language/Legal Issue; Information Furnished (1).

The most active year was 2025 with 3 complaints filed.

Consumers in Texas who have health disputes with NEW ENGLAND LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	3	50.0%
Cash Value; Other \| Contract Language/Legal Issue; Information Furnished	1	16.7%
Claim denial	1	16.7%
Other \| Contract Language/Legal Issue; Information Furnished	1	16.7%

Complaints by Year

2025: 3 complaints
2016: 1 complaints
2013: 1 complaints
2012: 1 complaints

Recent health Complaints Against NEW ENGLAND LIFE INSURANCE COMPANY in Texas

health Complaint #TX-439247-9019025e (2025-11-07) — Delayed payment
health Complaint #TX-421511-9019025e (2025-04-18) — Delayed payment
health Complaint #TX-415399-dd247ef5 (2025-02-05) — Delayed payment
health Complaint #TX-143849-9694538e (2016-07-15) — Cash Value; Other | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-36393-4991835f (2013-09-03) — Claim denial
health Complaint #TX-7345-e1a1819a (2012-09-04) — Other | Contract Language/Legal Issue; Information Furnished

Frequently Asked Questions

How many health complaints does NEW ENGLAND LIFE INSURANCE COMPANY have in Texas?

NEW ENGLAND LIFE INSURANCE COMPANY has 6 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with NEW ENGLAND LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (3), Cash Value; Other | Contract Language/Legal Issue; Information Furnished (1), Claim denial (1), Other | Contract Language/Legal Issue; Information Furnished (1).

How does NEW ENGLAND LIFE INSURANCE COMPANY's health record in Texas compare to other states?

NEW ENGLAND LIFE INSURANCE COMPANY has 6 health complaints in Texas out of 6 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against NEW ENGLAND LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.