NEW ERA LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 39 health insurance complaints filed against NEW ERA LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 39
Total health Complaints (All States): 39
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 26/100

Analysis: NEW ERA LIFE INSURANCE COMPANY health in Texas

NEW ERA LIFE INSURANCE COMPANY has accumulated 39 health insurance complaints from consumers in Texas. Across all states, NEW ERA LIFE INSURANCE COMPANY has 39 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 14 complaints. Other common issues include Premium or billing dispute (8), Claim denial (5), Cash Value | Information Furnished (2).

The most active year was 2025 with 1 complaint filed.

Consumers in Texas who have health disputes with NEW ERA LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	14	35.9%
Premium or billing dispute	8	20.5%
Claim denial	5	12.8%
Cash Value \| Information Furnished	2	5.1%
Other \| Information Furnished	2	5.1%
Misrepresentation \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	2.6%
Other \| Insufficient Information	1	2.6%
Cust Service Claim Handling; Other \| Information Furnished	1	2.6%
License Application \| Contract Language/Legal Issue; Information Furnished	1	2.6%
Cash Value \| Information Furnished; Policy Not In Force	1	2.6%
Unsatisfactory Settle/Offer \| Information Furnished	1	2.6%
Cash Value; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	2.6%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	2.6%

Complaints by Year

2025: 1 complaints
2023: 1 complaints
2022: 1 complaints
2021: 1 complaints
2020: 5 complaints
2019: 1 complaints
2017: 4 complaints
2016: 2 complaints
2015: 7 complaints
2014: 8 complaints
2013: 5 complaints
2012: 3 complaints

Recent health Complaints Against NEW ERA LIFE INSURANCE COMPANY in Texas

health Complaint #TX-419808-794eaa84 (2025-04-01) — Misrepresentation | Contract Language/Legal Issue; Information Furnished; Company Position Upheld
health Complaint #TX-354074-8b92e872 (2023-01-24) — Delayed payment
health Complaint #TX-341266-30f0584b (2022-07-14) — Delayed payment
health Complaint #TX-308423-8b92e872 (2021-03-08) — Delayed payment
health Complaint #TX-300477-e666c419 (2020-10-19) — Premium or billing dispute
health Complaint #TX-292074-3292f33f (2020-06-01) — Delayed payment
health Complaint #TX-291665-2f0b0a6f (2020-05-22) — Cash Value | Information Furnished
health Complaint #TX-290793-484fd705 (2020-05-11) — Premium or billing dispute
health Complaint #TX-286279-30f0584b (2020-02-24) — Delayed payment
health Complaint #TX-246683-c5027d03 (2019-01-10) — Premium or billing dispute

Frequently Asked Questions

How many health complaints does NEW ERA LIFE INSURANCE COMPANY have in Texas?

NEW ERA LIFE INSURANCE COMPANY has 39 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with NEW ERA LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (14), Premium or billing dispute (8), Claim denial (5), Cash Value | Information Furnished (2), Other | Information Furnished (2).

How does NEW ERA LIFE INSURANCE COMPANY's health record in Texas compare to other states?

NEW ERA LIFE INSURANCE COMPANY has 39 health complaints in Texas out of 39 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against NEW ERA LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.