New South Insurance Company — auto Complaints in Connecticut

Detailed analysis of 69 auto insurance complaints filed against New South Insurance Company by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 69
Total auto Complaints (All States): 69
Connecticut Share: 100.0%
NAIC Complaint Ratio: 0.05
AI Risk Score: 43/100

Analysis: New South Insurance Company auto in Connecticut

New South Insurance Company has accumulated 69 auto insurance complaints from consumers in Connecticut. Across all states, New South Insurance Company has 69 total auto complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 12 complaints. Other common issues include Unfair settlement (11), Delayed payment (10), Premium or billing dispute (10).

The most active year was 2026 with 13 complaints filed.

Consumers in Connecticut who have auto disputes with New South Insurance Company can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Claim denial	12	17.4%
Unfair settlement	11	15.9%
Delayed payment	10	14.5%
Premium or billing dispute	10	14.5%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	5	7.2%
Policy cancellation	4	5.8%
Contributory Comparative Negligence \| Claim Handling	2	2.9%
Adjuster Handling \| Claim Handling	2	2.9%
Actual Cash Value Dispute \| Claim Handling	2	2.9%
Actual Cash Value Dispute \| Claim Handling \| Company Position Substantiated	2	2.9%
Loss of Use \| Claim Handling \| Claim Settled	1	1.4%
Underwriting Other \| Underwriting \| Company Position Substantiated	1	1.4%
Prompt Pay \| Claim Handling	1	1.4%
Adjuster Handling \| Claim Handling \| Claim Settled	1	1.4%
Misleading sales	1	1.4%
Excessive Charges \| Underwriting \| Company Position Substantiated	1	1.4%
Coverage dispute	1	1.4%
Claim Procedure \| Claim Handling	1	1.4%
Labor Rate \| Claim Handling \| Company Position Substantiated	1	1.4%

Complaints by Year

2026: 13 complaints
2025: 22 complaints
2024: 17 complaints
2023: 10 complaints
2022: 5 complaints
2021: 2 complaints

Recent auto Complaints Against New South Insurance Company in Connecticut

auto Complaint #CT-7085603-6f3fb583 (2026-05-13) — Unfair settlement
auto Complaint #CT-7085433-cea0b2a6 (2026-05-07) — Policy cancellation
auto Complaint #CT-7084762-8298fdaa (2026-04-17) — Delayed payment
auto Complaint #CT-7084106-94b931e4 (2026-03-25) — Claim denial
auto Complaint #CT-7084033-75e818c9 (2026-03-23) — Unfair settlement
auto Complaint #CT-7083940-be39f329 (2026-03-19) — Policy cancellation
auto Complaint #CT-7082990-a4c0ff06 (2026-02-20) — Unfair settlement
auto Complaint #CT-7082238-fca32cfc (2026-01-29) — Premium or billing dispute
auto Complaint #CT-7081824-e0384b03 (2026-01-20) — Contributory Comparative Negligence | Claim Handling
auto Complaint #CT-7081685-e0179f3b (2026-01-15) — Loss of Use | Claim Handling | Claim Settled

Frequently Asked Questions

How many auto complaints does New South Insurance Company have in Connecticut?

New South Insurance Company has 69 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with New South Insurance Company in Connecticut?

The most common issues are: Claim denial (12), Unfair settlement (11), Delayed payment (10), Premium or billing dispute (10), Adjuster Handling | Claim Handling | Company Position Substantiated (5).

How does New South Insurance Company's auto record in Connecticut compare to other states?

New South Insurance Company has 69 auto complaints in Connecticut out of 69 total auto complaints nationwide. That is 100.0% of their auto volume.

Where can I file a auto complaint against New South Insurance Company in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.