NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION — health Complaints in Texas

Detailed analysis of 50 health insurance complaints filed against NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 50
Total health Complaints (All States): 50
Texas Share: 100.0%
NAIC Complaint Ratio: 18.61
AI Risk Score: 70/100

Analysis: NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION health in Texas

NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION has accumulated 50 health insurance complaints from consumers in Texas. Across all states, NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION has 50 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 18 complaints. Other common issues include Premium or billing dispute (15), Policy cancellation (3), Cash Value; Cust Srvc Policy Holder Srvcs; Misrepresentation | Information Furnished; Company Position Upheld; Contract (1).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have health disputes with NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	18	36.0%
Premium or billing dispute	15	30.0%
Policy cancellation	3	6.0%
Cash Value; Cust Srvc Policy Holder Srvcs; Misrepresentation \| Information Furnished; Company Position Upheld; Contract	1	2.0%
Cust Srvc Policy Holder Srvcs; Misrepresentation \| Contract Language/Legal Issue; Information Furnished; Additional Paym	1	2.0%
Recoupment Of Claims Payment \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	2.0%
Misrepresentation \| Information Furnished; Contract Language/Legal Issue; Additional Payment Expected	1	2.0%
Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Information Furnished	1	2.0%
Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue; Information Furnished	1	2.0%
Misrepresentation \| Policy Not In Force; Question of Fact; Information Furnished	1	2.0%
Not Within TDI Jurisdiction; Other \| Information Furnished; Failure to Timely Respond; No Jurisdiction	1	2.0%
Claim denial	1	2.0%
Closed-Lack Of Info Cmplainant \| Insufficient Information	1	2.0%
Agent Handling \| Contract Language/Legal Issue; Question of Fact; Company Position Upheld	1	2.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Information Furnished	1	2.0%
Agent Handling; Improper Inducements; Misrepresentation \| Question of Fact; Contract Language/Legal Issue	1	2.0%
Cash Value \| Information Furnished; Contract Language/Legal Issue	1	2.0%

Complaints by Year

2026: 2 complaints
2025: 5 complaints
2024: 2 complaints
2023: 3 complaints
2022: 1 complaints
2021: 5 complaints
2020: 5 complaints
2018: 4 complaints
2017: 2 complaints
2016: 5 complaints
2015: 3 complaints
2014: 8 complaints
2013: 1 complaints
2012: 4 complaints

Recent health Complaints Against NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION in Texas

health Complaint #TX-453691-18e1b8b5 (2026-04-15) — Cash Value; Cust Srvc Policy Holder Srvcs; Misrepresentation | Information Furnished; Company Position Upheld; Contract
health Complaint #TX-445289-ddfdc172 (2026-01-20) — Cust Srvc Policy Holder Srvcs; Misrepresentation | Contract Language/Legal Issue; Information Furnished; Additional Paym
health Complaint #TX-435583-f999dbee (2025-09-26) — Recoupment Of Claims Payment | Information Furnished; Company Position Upheld; Contract Language/Legal Issue
health Complaint #TX-430379-8d6c1ff5 (2025-07-29) — Premium or billing dispute
health Complaint #TX-423928-55291ceb (2025-05-15) — Misrepresentation | Information Furnished; Contract Language/Legal Issue; Additional Payment Expected
health Complaint #TX-419921-ea40acfc (2025-04-02) — Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished
health Complaint #TX-419356-597d8ab5 (2025-03-24) — Delayed payment
health Complaint #TX-400281-113a6f9e (2024-08-09) — Delayed payment
health Complaint #TX-390838-3ebe77cc (2024-04-18) — Premium or billing dispute
health Complaint #TX-377481-113a6f9e (2023-11-09) — Delayed payment

Frequently Asked Questions

How many health complaints does NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION have in Texas?

NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION has 50 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION in Texas?

The most common issues are: Delayed payment (18), Premium or billing dispute (15), Policy cancellation (3), Cash Value; Cust Srvc Policy Holder Srvcs; Misrepresentation | Information Furnished; Company Position Upheld; Contract (1), Cust Srvc Policy Holder Srvcs; Misrepresentation | Contract Language/Legal Issue; Information Furnished; Additional Paym (1).

How does NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION's health record in Texas compare to other states?

NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION has 50 health complaints in Texas out of 50 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.