NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE — health Complaints in Texas

Detailed analysis of 49 health insurance complaints filed against NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 49
Total health Complaints (All States): 49
Texas Share: 100.0%
NAIC Complaint Ratio: 1.01
AI Risk Score: 46/100

Analysis: NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE health in Texas

NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE has accumulated 49 health insurance complaints from consumers in Texas. Across all states, NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE has 49 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 27 complaints. Other common issues include Premium or billing dispute (11), Cash Value | Information Furnished; Company Position Upheld; Question of Fact (1), Cash Value; Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue (1).

The most active year was 2025 with 4 complaints filed.

Consumers in Texas who have health disputes with NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	27	55.1%
Premium or billing dispute	11	22.4%
Cash Value \| Information Furnished; Company Position Upheld; Question of Fact	1	2.0%
Cash Value; Cust Srvc Policy Holder Srvcs \| Information Furnished; Contract Language/Legal Issue	1	2.0%
Other \| Referred To; Information Furnished	1	2.0%
Other \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	1	2.0%
Misrepresentation \| Question of Fact; Information Furnished	1	2.0%
Cash Value \| Information Furnished	1	2.0%
Claim denial	1	2.0%
Agent Handling; Cash Value; Misrepresentation \| Company Position Upheld; Contract Language/Legal Issue	1	2.0%
Misrepresentation \| Contract Language/Legal Issue	1	2.0%
Misrepresentation \| Information Furnished	1	2.0%
Other \| Company Position Upheld	1	2.0%

Complaints by Year

2025: 4 complaints
2024: 6 complaints
2023: 4 complaints
2022: 3 complaints
2021: 2 complaints
2020: 3 complaints
2019: 2 complaints
2018: 3 complaints
2017: 4 complaints
2016: 4 complaints
2015: 5 complaints
2014: 4 complaints
2013: 3 complaints
2012: 2 complaints

Recent health Complaints Against NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE in Texas

health Complaint #TX-442406-01c9ac06 (2025-12-11) — Delayed payment
health Complaint #TX-439802-5526b385 (2025-11-14) — Cash Value | Information Furnished; Company Position Upheld; Question of Fact
health Complaint #TX-433629-c529c978 (2025-09-04) — Delayed payment
health Complaint #TX-427796-408ffe9d (2025-07-02) — Premium or billing dispute
health Complaint #TX-397657-f064087b (2024-07-15) — Cash Value; Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue
health Complaint #TX-395306-c2603a20 (2024-06-12) — Other | Referred To; Information Furnished
health Complaint #TX-394170-c2603a20 (2024-05-29) — Other | Company Position Upheld; Contract Language/Legal Issue; Information Furnished
health Complaint #TX-389800-812b70b7 (2024-04-05) — Delayed payment
health Complaint #TX-387556-24c08b57 (2024-03-08) — Delayed payment
health Complaint #TX-384516-24c08b57 (2024-02-05) — Delayed payment

Frequently Asked Questions

How many health complaints does NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE have in Texas?

NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE has 49 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE in Texas?

The most common issues are: Delayed payment (27), Premium or billing dispute (11), Cash Value | Information Furnished; Company Position Upheld; Question of Fact (1), Cash Value; Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue (1), Other | Referred To; Information Furnished (1).

How does NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE's health record in Texas compare to other states?

NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE has 49 health complaints in Texas out of 49 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.