OLD AMERICAN INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 16 health insurance complaints filed against OLD AMERICAN INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 16
Total health Complaints (All States): 16
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 15/100

Analysis: OLD AMERICAN INSURANCE COMPANY health in Texas

OLD AMERICAN INSURANCE COMPANY has accumulated 16 health insurance complaints from consumers in Texas. Across all states, OLD AMERICAN INSURANCE COMPANY has 16 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Premium or billing dispute with 5 complaints. Other common issues include Delayed payment (3), Claim denial (2), Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue; Company Position Upheld (1).

The most active year was 2025 with 1 complaint filed.

Consumers in Texas who have health disputes with OLD AMERICAN INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Premium or billing dispute	5	31.3%
Delayed payment	3	18.8%
Claim denial	2	12.5%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	6.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	6.3%
Unauthorized Acts \| Information Furnished	1	6.3%
Misrepresentation \| Information Furnished	1	6.3%
Cash Value \| Contract Language/Legal Issue; Information Furnished	1	6.3%
Assignment of Benefits \| Contract Language/Legal Issue	1	6.3%

Complaints by Year

2025: 1 complaints
2024: 1 complaints
2022: 1 complaints
2021: 2 complaints
2020: 1 complaints
2019: 6 complaints
2018: 1 complaints
2017: 1 complaints
2015: 1 complaints
2014: 1 complaints

Recent health Complaints Against OLD AMERICAN INSURANCE COMPANY in Texas

health Complaint #TX-421865-3a0ab201 (2025-04-23) — Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue; Company Position Upheld
health Complaint #TX-412498-7b6f7907 (2024-12-31) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld
health Complaint #TX-338502-6115f287 (2022-06-01) — Delayed payment
health Complaint #TX-325624-9ce72335 (2021-11-15) — Delayed payment
health Complaint #TX-319946-679d4af5 (2021-08-24) — Premium or billing dispute
health Complaint #TX-299010-82bd838b (2020-09-24) — Premium or billing dispute
health Complaint #TX-274140-8c45ec9b (2019-10-02) — Unauthorized Acts | Information Furnished
health Complaint #TX-272679-8d1858f5 (2019-08-29) — Misrepresentation | Information Furnished
health Complaint #TX-272678-37dcbea0 (2019-08-29) — Premium or billing dispute
health Complaint #TX-272646-a20c86d2 (2019-08-29) — Premium or billing dispute

Frequently Asked Questions

How many health complaints does OLD AMERICAN INSURANCE COMPANY have in Texas?

OLD AMERICAN INSURANCE COMPANY has 16 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with OLD AMERICAN INSURANCE COMPANY in Texas?

The most common issues are: Premium or billing dispute (5), Delayed payment (3), Claim denial (2), Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue; Company Position Upheld (1), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld (1).

How does OLD AMERICAN INSURANCE COMPANY's health record in Texas compare to other states?

OLD AMERICAN INSURANCE COMPANY has 16 health complaints in Texas out of 16 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against OLD AMERICAN INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.