Old Dominion Insurance Company — auto Complaints in Connecticut

Detailed analysis of 41 auto insurance complaints filed against Old Dominion Insurance Company by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 41
Total auto Complaints (All States): 41
Connecticut Share: 100.0%
NAIC Complaint Ratio: 0.04
AI Risk Score: 32/100

Analysis: Old Dominion Insurance Company auto in Connecticut

Old Dominion Insurance Company has accumulated 41 auto insurance complaints from consumers in Connecticut. Across all states, Old Dominion Insurance Company has 41 total auto complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 8 complaints. Other common issues include Unfair settlement (6), Claim denial (6), Premium or billing dispute (4).

The most active year was 2026 with 2 complaints filed.

Consumers in Connecticut who have auto disputes with Old Dominion Insurance Company can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Delayed payment	8	19.5%
Unfair settlement	6	14.6%
Claim denial	6	14.6%
Premium or billing dispute	4	9.8%
Diminished Value \| Claim Handling	3	7.3%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	3	7.3%
Actual Cash Value Dispute \| Claim Handling	2	4.9%
Contributory Comparative Negligence \| Claim Handling \| Company Position Substantiated	2	4.9%
Actual Cash Value Dispute \| Claim Handling \| Company Position Substantiated	1	2.4%
Contributory Comparative Negligence \| Claim Handling \| Company Position Overturned	1	2.4%
Loss of Use \| Claim Handling	1	2.4%
Labor Rate \| Claim Handling \| Company Position Substantiated	1	2.4%
Contributory Comparative Negligence \| Claim Handling	1	2.4%
Claim Handling Other \| Claim Handling	1	2.4%
Adverse Underwrtng Decsn \| Underwriting \| Company Position Substantiated	1	2.4%

Complaints by Year

2026: 2 complaints
2025: 6 complaints
2024: 12 complaints
2023: 13 complaints
2022: 5 complaints
2021: 3 complaints

Recent auto Complaints Against Old Dominion Insurance Company in Connecticut

auto Complaint #CT-7082965-5cedc512 (2026-02-20) — Unfair settlement
auto Complaint #CT-7082558-be06cec0 (2026-02-06) — Actual Cash Value Dispute | Claim Handling | Company Position Substantiated
auto Complaint #CT-7080400-8679f78f (2025-11-23) — Contributory Comparative Negligence | Claim Handling | Company Position Overturned
auto Complaint #CT-7075626-08412ff0 (2025-06-03) — Actual Cash Value Dispute | Claim Handling
auto Complaint #CT-7073226-a2b38606 (2025-03-07) — Diminished Value | Claim Handling
auto Complaint #CT-7072564-cfa8c07d (2025-02-14) — Unfair settlement
auto Complaint #CT-7072357-ccec52ee (2025-02-10) — Diminished Value | Claim Handling
auto Complaint #CT-7071818-f0e60ff4 (2025-01-23) — Claim denial
auto Complaint #CT-7070819-6f3c1e44 (2024-12-13) — Delayed payment
auto Complaint #CT-7069672-ab6bf80c (2024-11-06) — Delayed payment

Frequently Asked Questions

How many auto complaints does Old Dominion Insurance Company have in Connecticut?

Old Dominion Insurance Company has 41 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with Old Dominion Insurance Company in Connecticut?

The most common issues are: Delayed payment (8), Unfair settlement (6), Claim denial (6), Premium or billing dispute (4), Diminished Value | Claim Handling (3).

How does Old Dominion Insurance Company's auto record in Connecticut compare to other states?

Old Dominion Insurance Company has 41 auto complaints in Connecticut out of 41 total auto complaints nationwide. That is 100.0% of their auto volume.

Where can I file a auto complaint against Old Dominion Insurance Company in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.