PACIFIC LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 58 health insurance complaints filed against PACIFIC LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 58
Total health Complaints (All States): 58
Texas Share: 100.0%
NAIC Complaint Ratio: 14.51
AI Risk Score: 72/100

Analysis: PACIFIC LIFE INSURANCE COMPANY health in Texas

PACIFIC LIFE INSURANCE COMPANY has accumulated 58 health insurance complaints from consumers in Texas. Across all states, PACIFIC LIFE INSURANCE COMPANY has 58 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 28 complaints. Other common issues include Premium or billing dispute (13), Claim denial (2), Misrepresentation | Information Furnished; Contract Language/Legal Issue (1).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have health disputes with PACIFIC LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	28	48.3%
Premium or billing dispute	13	22.4%
Claim denial	2	3.4%
Misrepresentation \| Information Furnished; Contract Language/Legal Issue	1	1.7%
Cash Value; Misrepresentation \| Information Furnished; Contract Language/Legal Issue; Question of Fact	1	1.7%
Other \| Contract Language/Legal Issue; Information Furnished	1	1.7%
Misrepresentation \| Referred To; Company Position Upheld; Contract Language/Legal Issue	1	1.7%
Policy cancellation	1	1.7%
Cust Service Claim Handling; Disclosure Of Benefits; Material Change To Contract \| Company Position Upheld; Information	1	1.7%
Cust Service Claim Handling; Disclosure Of Benefits; Material Change To Contract \| Company Position Upheld; Contract Lan	1	1.7%
Cust Service Claim Handling; Disclosure Of Benefits; Material Change To Contract \| Information Furnished; Contract Langu	1	1.7%
Cust Service Claim Handling; Disclosure Of Benefits; Material Change To Contract; Notice Requirements \| Information Furn	1	1.7%
Agent Handling	1	1.7%
Other \| No Jurisdiction	1	1.7%
Coverage dispute	1	1.7%
Agent Handling; Misrepresentation \| Question of Fact; Information Furnished	1	1.7%
Agent Handling; Misrepresentation \| Contract Language/Legal Issue	1	1.7%
Cash Value \| Contract Language/Legal Issue	1	1.7%

Complaints by Year

2026: 2 complaints
2025: 5 complaints
2024: 4 complaints
2023: 4 complaints
2022: 5 complaints
2021: 7 complaints
2020: 3 complaints
2019: 4 complaints
2018: 7 complaints
2017: 4 complaints
2016: 1 complaints
2015: 1 complaints
2014: 3 complaints
2013: 7 complaints
2012: 1 complaints

Recent health Complaints Against PACIFIC LIFE INSURANCE COMPANY in Texas

health Complaint #TX-451888-c99faf36 (2026-03-30) — Premium or billing dispute
health Complaint #TX-448215-d698998a (2026-02-23) — Premium or billing dispute
health Complaint #TX-442700-db1c8373 (2025-12-18) — Delayed payment
health Complaint #TX-437506-db1c8373 (2025-10-20) — Delayed payment
health Complaint #TX-427756-809888ae (2025-06-30) — Delayed payment
health Complaint #TX-417474-6bc413c8 (2025-03-03) — Premium or billing dispute
health Complaint #TX-414985-f4d3172c (2025-01-31) — Delayed payment
health Complaint #TX-410356-ce607135 (2024-11-26) — Misrepresentation | Information Furnished; Contract Language/Legal Issue
health Complaint #TX-402963-ac7a4de1 (2024-09-09) — Delayed payment
health Complaint #TX-386125-809888ae (2024-02-22) — Delayed payment

Frequently Asked Questions

How many health complaints does PACIFIC LIFE INSURANCE COMPANY have in Texas?

PACIFIC LIFE INSURANCE COMPANY has 58 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with PACIFIC LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (28), Premium or billing dispute (13), Claim denial (2), Misrepresentation | Information Furnished; Contract Language/Legal Issue (1), Cash Value; Misrepresentation | Information Furnished; Contract Language/Legal Issue; Question of Fact (1).

How does PACIFIC LIFE INSURANCE COMPANY's health record in Texas compare to other states?

PACIFIC LIFE INSURANCE COMPANY has 58 health complaints in Texas out of 58 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against PACIFIC LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.