PAN-AMERICAN LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 62 health insurance complaints filed against PAN-AMERICAN LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 62
Total health Complaints (All States): 62
Texas Share: 100.0%
NAIC Complaint Ratio: 0.22
AI Risk Score: 36/100

Analysis: PAN-AMERICAN LIFE INSURANCE COMPANY health in Texas

PAN-AMERICAN LIFE INSURANCE COMPANY has accumulated 62 health insurance complaints from consumers in Texas. Across all states, PAN-AMERICAN LIFE INSURANCE COMPANY has 62 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 28 complaints. Other common issues include Claim denial (17), Premium or billing dispute (7), Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue (2).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have health disputes with PAN-AMERICAN LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	28	45.2%
Claim denial	17	27.4%
Premium or billing dispute	7	11.3%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue	2	3.2%
Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Information Furnished	1	1.6%
Material Change To Contract; Unsatisfactory Settle/Offer \| Corrective Action Taken; Information Furnished	1	1.6%
Fraud; Not Within TDI Jurisdiction; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Is	1	1.6%
Unsatisfactory Settle/Offer \| No Jurisdiction	1	1.6%
Unsatisfactory Settle/Offer \| No Jurisdiction; Additional Monies Received	1	1.6%
PPACA-Preventive Health Svcs; Unsatisfactory Settle/Offer \| No Jurisdiction; Claim Settled; Corrective Action Taken	1	1.6%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	1.6%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	1.6%

Complaints by Year

2026: 1 complaints
2025: 2 complaints
2024: 2 complaints
2023: 2 complaints
2020: 1 complaints
2019: 1 complaints
2018: 3 complaints
2017: 2 complaints
2016: 1 complaints
2015: 4 complaints
2014: 25 complaints
2013: 13 complaints
2012: 5 complaints

Recent health Complaints Against PAN-AMERICAN LIFE INSURANCE COMPANY in Texas

health Complaint #TX-445528-e75728a6 (2026-01-22) — Premium or billing dispute
health Complaint #TX-421329-f2b2abb0 (2025-04-16) — Delayed payment
health Complaint #TX-418007-d3b2d8f3 (2025-03-10) — Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished
health Complaint #TX-392037-f8a0aff8 (2024-05-02) — Premium or billing dispute
health Complaint #TX-386462-cbb04d6b (2024-02-27) — Delayed payment
health Complaint #TX-366278-f2b2abb0 (2023-06-29) — Delayed payment
health Complaint #TX-356793-3a1b669d (2023-02-27) — Material Change To Contract; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished
health Complaint #TX-290698-be48e889 (2020-05-08) — Premium or billing dispute
health Complaint #TX-256615-0d2261b7 (2019-04-24) — Fraud; Not Within TDI Jurisdiction; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Is
health Complaint #TX-230560-150c57f3 (2018-09-13) — Premium or billing dispute

Frequently Asked Questions

How many health complaints does PAN-AMERICAN LIFE INSURANCE COMPANY have in Texas?

PAN-AMERICAN LIFE INSURANCE COMPANY has 62 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with PAN-AMERICAN LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (28), Claim denial (17), Premium or billing dispute (7), Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue (2), Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished (1).

How does PAN-AMERICAN LIFE INSURANCE COMPANY's health record in Texas compare to other states?

PAN-AMERICAN LIFE INSURANCE COMPANY has 62 health complaints in Texas out of 62 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against PAN-AMERICAN LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.