PERMANENT GENERAL ASSURANCE CORPORATION — homeowners Complaints in Texas

Detailed analysis of 48 homeowners insurance complaints filed against PERMANENT GENERAL ASSURANCE CORPORATION by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 48
Total homeowners Complaints (All States): 48
Texas Share: 100.0%
NAIC Complaint Ratio: 6.33
AI Risk Score: 76/100

Analysis: PERMANENT GENERAL ASSURANCE CORPORATION homeowners in Texas

PERMANENT GENERAL ASSURANCE CORPORATION has accumulated 48 homeowners insurance complaints from consumers in Texas. Across all states, PERMANENT GENERAL ASSURANCE CORPORATION has 48 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 25 complaints. Other common issues include Claim denial (10), Premium or billing dispute (3), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Insufficient Information; Additional Payment Expected (1).

The most active year was 2025 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with PERMANENT GENERAL ASSURANCE CORPORATION can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	25	52.1%
Claim denial	10	20.8%
Premium or billing dispute	3	6.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Insufficient Information; Additional Payment Expected	1	2.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected	1	2.1%
Unsatisfactory Settle/Offer \| Information Furnished	1	2.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled; Complainant Retained Attorney	1	2.1%
Cust Service Claim Handling \| Additional Monies Received; Information Furnished	1	2.1%
Other \| Information Furnished	1	2.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Information Furnished	1	2.1%
Unsatisfactory Settle/Offer \| Question of Fact	1	2.1%
Liability Dispute \| Question of Fact; Information Furnished	1	2.1%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Payment Expected	1	2.1%

Complaints by Year

2025: 1 complaints
2024: 1 complaints
2023: 1 complaints
2021: 1 complaints
2020: 2 complaints
2018: 1 complaints
2015: 10 complaints
2014: 15 complaints
2013: 14 complaints
2012: 2 complaints

Recent homeowners Complaints Against PERMANENT GENERAL ASSURANCE CORPORATION in Texas

homeowners Complaint #TX-435398-2bf77694 (2025-09-24) — Delayed payment
homeowners Complaint #TX-382063-2bf77694 (2024-01-05) — Delayed payment
homeowners Complaint #TX-369039-81d9595f (2023-08-03) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Insufficient Information; Additional Payment Expected
homeowners Complaint #TX-319758-381c66fc (2021-08-23) — Unsatisfactory Settle/Offer | Additional Payment Expected
homeowners Complaint #TX-301297-381c66fc (2020-11-02) — Unsatisfactory Settle/Offer | Information Furnished
homeowners Complaint #TX-297672-27a51208 (2020-09-01) — Delayed payment
homeowners Complaint #TX-203000-f3499da2 (2018-01-22) — Claim denial
homeowners Complaint #TX-105591-4cd2cffa (2015-08-17) — Delayed payment
homeowners Complaint #TX-104799-4cd2cffa (2015-08-17) — Delayed payment
homeowners Complaint #TX-103410-4cd2cffa (2015-07-30) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does PERMANENT GENERAL ASSURANCE CORPORATION have in Texas?

PERMANENT GENERAL ASSURANCE CORPORATION has 48 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with PERMANENT GENERAL ASSURANCE CORPORATION in Texas?

The most common issues are: Delayed payment (25), Claim denial (10), Premium or billing dispute (3), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Insufficient Information; Additional Payment Expected (1), Unsatisfactory Settle/Offer | Additional Payment Expected (1).

How does PERMANENT GENERAL ASSURANCE CORPORATION's homeowners record in Texas compare to other states?

PERMANENT GENERAL ASSURANCE CORPORATION has 48 homeowners complaints in Texas out of 48 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against PERMANENT GENERAL ASSURANCE CORPORATION in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.