PHL VARIABLE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 25 health insurance complaints filed against PHL VARIABLE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 25
Total health Complaints (All States): 25
Texas Share: 100.0%
AI Risk Score: 44/100

Analysis: PHL VARIABLE INSURANCE COMPANY health in Texas

PHL VARIABLE INSURANCE COMPANY has accumulated 25 health insurance complaints from consumers in Texas. Across all states, PHL VARIABLE INSURANCE COMPANY has 25 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 10 complaints. Other common issues include Premium or billing dispute (5), Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished; Referred To (2), Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Corrective Action Taken; Company Position Upheld (1).

The most active year was 2025 with 4 complaints filed.

Consumers in Texas who have health disputes with PHL VARIABLE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	10	40.0%
Premium or billing dispute	5	20.0%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Information Furnished; Referred To	2	8.0%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Corrective Action Taken; Company Position Upheld	1	4.0%
Cust Srvc Policy Holder Srvcs; Misrepresentation \| Contract Language/Legal Issue; Information Furnished	1	4.0%
Cash Value; Misrepresentation \| Information Furnished	1	4.0%
Claim denial	1	4.0%
Disclosure Of Benefits; Material Change To Contract \| Contract Language/Legal Issue; Information Furnished	1	4.0%
Agent Handling \| Contract Language/Legal Issue	1	4.0%
Misrepresentation \| Contract Language/Legal Issue	1	4.0%
Misrepresentation \| Question of Fact; Contract Language/Legal Issue	1	4.0%

Complaints by Year

2025: 4 complaints
2024: 6 complaints
2023: 1 complaints
2022: 2 complaints
2021: 3 complaints
2018: 1 complaints
2015: 2 complaints
2014: 4 complaints
2013: 1 complaints
2012: 1 complaints

Recent health Complaints Against PHL VARIABLE INSURANCE COMPANY in Texas

health Complaint #TX-435391-c105df37 (2025-09-24) — Premium or billing dispute
health Complaint #TX-423256-4da52c6b (2025-05-08) — Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Corrective Action Taken; Company Position Upheld
health Complaint #TX-418898-4da52c6b (2025-03-20) — Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished; Referred To
health Complaint #TX-418895-4da52c6b (2025-03-20) — Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished; Referred To
health Complaint #TX-406024-88809ebd (2024-10-04) — Delayed payment
health Complaint #TX-405429-bd89b03e (2024-09-30) — Cust Srvc Policy Holder Srvcs; Misrepresentation | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-399165-1bb2c1e7 (2024-07-29) — Delayed payment
health Complaint #TX-398572-4a78107e (2024-07-22) — Cash Value; Misrepresentation | Information Furnished
health Complaint #TX-395717-dd0a8cba (2024-06-18) — Delayed payment
health Complaint #TX-394001-1c061f2b (2024-05-28) — Premium or billing dispute

Frequently Asked Questions

How many health complaints does PHL VARIABLE INSURANCE COMPANY have in Texas?

PHL VARIABLE INSURANCE COMPANY has 25 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with PHL VARIABLE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (10), Premium or billing dispute (5), Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished; Referred To (2), Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Corrective Action Taken; Company Position Upheld (1), Cust Srvc Policy Holder Srvcs; Misrepresentation | Contract Language/Legal Issue; Information Furnished (1).

How does PHL VARIABLE INSURANCE COMPANY's health record in Texas compare to other states?

PHL VARIABLE INSURANCE COMPANY has 25 health complaints in Texas out of 25 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against PHL VARIABLE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.