PHOENIX INSURANCE COMPANY, THE — general Complaints in Connecticut

Detailed analysis of 3 general insurance complaints filed against PHOENIX INSURANCE COMPANY, THE by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

general Complaints in Connecticut: 3
Total general Complaints (All States): 3
Connecticut Share: 100.0%
NAIC Complaint Ratio: 0.01
AI Risk Score: 26/100

Analysis: PHOENIX INSURANCE COMPANY, THE general in Connecticut

PHOENIX INSURANCE COMPANY, THE has accumulated 3 general insurance complaints from consumers in Connecticut. Across all states, PHOENIX INSURANCE COMPANY, THE has 3 total general complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 2 complaints. Other common issues include Adverse Underwrtng Decsn | Underwriting | Company Position Substantiated (1).

The most active year was 2025 with 1 complaint filed.

Consumers in Connecticut who have general disputes with PHOENIX INSURANCE COMPANY, THE can file a complaint with the Connecticut Department of Insurance.

general Complaint Issues in Connecticut

Issue Type	Complaints	%
Claim denial	2	66.7%
Adverse Underwrtng Decsn \| Underwriting \| Company Position Substantiated	1	33.3%

Complaints by Year

2025: 1 complaints
2024: 1 complaints
2023: 1 complaints

Recent general Complaints Against PHOENIX INSURANCE COMPANY, THE in Connecticut

general Complaint #CT-7079904-628b7f51 (2025-11-10) — Claim denial
general Complaint #CT-7064130-1a4988f7 (2024-05-07) — Adverse Underwrtng Decsn | Underwriting | Company Position Substantiated
general Complaint #CT-7052564-5627622c (2023-03-13) — Claim denial

Frequently Asked Questions

How many general complaints does PHOENIX INSURANCE COMPANY, THE have in Connecticut?

PHOENIX INSURANCE COMPANY, THE has 3 general insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common general complaint issues with PHOENIX INSURANCE COMPANY, THE in Connecticut?

The most common issues are: Claim denial (2), Adverse Underwrtng Decsn | Underwriting | Company Position Substantiated (1).

How does PHOENIX INSURANCE COMPANY, THE's general record in Connecticut compare to other states?

PHOENIX INSURANCE COMPANY, THE has 3 general complaints in Connecticut out of 3 total general complaints nationwide. That is 100.0% of their general volume.

Where can I file a general complaint against PHOENIX INSURANCE COMPANY, THE in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.