PHOENIX INSURANCE COMPANY, THE Insurance Complaints in Texas

PHOENIX INSURANCE COMPANY, THE has 38 consumer complaints on file from Texas, based on public NAIC and state DOI data.

Key Statistics

Complaints in Texas: 38
Total Complaints (All States): 50
Texas Share: 76.0%
NAIC Complaint Ratio: 0.01
AI Risk Score: 26/100

Complaint Breakdown by Coverage Type in Texas

Coverage Type	Complaints	% of Total
homeowners	27	71.1%
workers-compensation	10	26.3%
renters	1	2.6%

Recent PHOENIX INSURANCE COMPANY, THE Complaints in Texas

homeowners Complaint #TX-452514-c81e771f (2026-04-03) — Delayed payment
homeowners Complaint #TX-445335-c81e771f (2026-01-21) — Delayed payment
homeowners Complaint #TX-438295-2b484c44 (2025-10-28) — Claim denial
homeowners Complaint #TX-427773-a83db36f (2025-07-02) — Cust Service Claim Handling | Information Furnished; Question of Fact
homeowners Complaint #TX-420199-a92112ce (2025-04-04) — Policy cancellation
homeowners Complaint #TX-419632-c81e771f (2025-03-28) — Delayed payment
homeowners Complaint #TX-413278-c81e771f (2025-01-10) — Delayed payment
workers-compensation Complaint #TX-409785-26372cae (2024-11-18) — Provider or network dispute
homeowners Complaint #TX-409388-4fe370da (2024-11-13) — Claim denial
homeowners Complaint #TX-400247-c81e771f (2024-08-09) — Delayed payment

Frequently Asked Questions

How many complaints does PHOENIX INSURANCE COMPANY, THE have in Texas?

PHOENIX INSURANCE COMPANY, THE has 38 complaints on file from consumers in Texas, according to NAIC and state DOI data.

What types of insurance complaints are filed against PHOENIX INSURANCE COMPANY, THE in Texas?

The top complaint categories for PHOENIX INSURANCE COMPANY, THE in Texas are: homeowners (27), workers-compensation (10), renters (1).

How does PHOENIX INSURANCE COMPANY, THE's complaint record in Texas compare to other states?

PHOENIX INSURANCE COMPANY, THE has 38 complaints in Texas out of 50 total complaints nationwide. That represents 76.0% of their total complaint volume.