PHOENIX LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 13 health insurance complaints filed against PHOENIX LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 13
Total health Complaints (All States): 13
Texas Share: 100.0%
NAIC Complaint Ratio: 0.01
AI Risk Score: 21/100

Analysis: PHOENIX LIFE INSURANCE COMPANY health in Texas

PHOENIX LIFE INSURANCE COMPANY has accumulated 13 health insurance complaints from consumers in Texas. Across all states, PHOENIX LIFE INSURANCE COMPANY has 13 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 4 complaints. Other common issues include Premium or billing dispute (2), Misrepresentation | Information Furnished (1), Cash Value | Referred To (1).

The most active year was 2018 with 1 complaint filed.

Consumers in Texas who have health disputes with PHOENIX LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	4	30.8%
Premium or billing dispute	2	15.4%
Misrepresentation \| Information Furnished	1	7.7%
Cash Value \| Referred To	1	7.7%
Other; Prohibited PHI Disclosure \| No Jurisdiction; Information Furnished	1	7.7%
Agent Handling \| Information Furnished; Contract Language/Legal Issue	1	7.7%
Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Insufficient Infor	1	7.7%
Misrepresentation \| Referred for Disciplinary Actn	1	7.7%
Cash Value \| Information Furnished	1	7.7%

Complaints by Year

2018: 1 complaints
2017: 1 complaints
2016: 1 complaints
2015: 4 complaints
2014: 1 complaints
2013: 1 complaints
2012: 4 complaints

Recent health Complaints Against PHOENIX LIFE INSURANCE COMPANY in Texas

health Complaint #TX-228440-e2c7de8a (2018-07-05) — Misrepresentation | Information Furnished
health Complaint #TX-179413-fb7ee240 (2017-06-26) — Delayed payment
health Complaint #TX-124754-d271b959 (2016-02-10) — Delayed payment
health Complaint #TX-113237-031950c9 (2015-10-15) — Premium or billing dispute
health Complaint #TX-103928-9ac5a731 (2015-08-03) — Cash Value | Referred To
health Complaint #TX-91635-0b91006f (2015-03-30) — Delayed payment
health Complaint #TX-87716-e646c328 (2015-02-17) — Other; Prohibited PHI Disclosure | No Jurisdiction; Information Furnished
health Complaint #TX-79521-e7c68f39 (2014-11-03) — Agent Handling | Information Furnished; Contract Language/Legal Issue
health Complaint #TX-22193-510a2034 (2013-03-14) — Premium or billing dispute
health Complaint #TX-13082-c3b4c5de (2012-11-06) — Delayed payment

Frequently Asked Questions

How many health complaints does PHOENIX LIFE INSURANCE COMPANY have in Texas?

PHOENIX LIFE INSURANCE COMPANY has 13 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with PHOENIX LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (4), Premium or billing dispute (2), Misrepresentation | Information Furnished (1), Cash Value | Referred To (1), Other; Prohibited PHI Disclosure | No Jurisdiction; Information Furnished (1).

How does PHOENIX LIFE INSURANCE COMPANY's health record in Texas compare to other states?

PHOENIX LIFE INSURANCE COMPANY has 13 health complaints in Texas out of 13 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against PHOENIX LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.