PIONEER AMERICAN INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 21 health insurance complaints filed against PIONEER AMERICAN INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 21
Total health Complaints (All States): 21
Texas Share: 100.0%
NAIC Complaint Ratio: 341.46
AI Risk Score: 68/100

Analysis: PIONEER AMERICAN INSURANCE COMPANY health in Texas

PIONEER AMERICAN INSURANCE COMPANY has accumulated 21 health insurance complaints from consumers in Texas. Across all states, PIONEER AMERICAN INSURANCE COMPANY has 21 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 8 complaints. Other common issues include Premium or billing dispute (7), Claim denial (2), Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Information Furnished (1).

The most active year was 2025 with 5 complaints filed.

Consumers in Texas who have health disputes with PIONEER AMERICAN INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	8	38.1%
Premium or billing dispute	7	33.3%
Claim denial	2	9.5%
Cust Srvc Policy Holder Srvcs \| Corrective Action Taken; Information Furnished	1	4.8%
Policy cancellation	1	4.8%
Misrepresentation \| Corrective Action Taken; Information Furnished	1	4.8%
Misrepresentation \| No Jurisdiction	1	4.8%

Complaints by Year

2025: 5 complaints
2023: 3 complaints
2020: 2 complaints
2019: 4 complaints
2018: 1 complaints
2017: 1 complaints
2016: 1 complaints
2015: 1 complaints
2014: 2 complaints
2012: 1 complaints

Recent health Complaints Against PIONEER AMERICAN INSURANCE COMPANY in Texas

health Complaint #TX-436511-1d6e2e10 (2025-10-08) — Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Information Furnished
health Complaint #TX-436371-3667af1b (2025-10-02) — Premium or billing dispute
health Complaint #TX-435281-436f58d4 (2025-09-23) — Delayed payment
health Complaint #TX-433587-436f58d4 (2025-09-04) — Delayed payment
health Complaint #TX-421645-b34a8da3 (2025-04-21) — Delayed payment
health Complaint #TX-372085-b09784d6 (2023-09-06) — Claim denial
health Complaint #TX-360063-aaf10607 (2023-04-11) — Delayed payment
health Complaint #TX-354472-ecf81edd (2023-01-27) — Premium or billing dispute
health Complaint #TX-295702-61592e8e (2020-07-28) — Premium or billing dispute
health Complaint #TX-282011-c8398a55 (2020-01-09) — Policy cancellation

Frequently Asked Questions

How many health complaints does PIONEER AMERICAN INSURANCE COMPANY have in Texas?

PIONEER AMERICAN INSURANCE COMPANY has 21 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with PIONEER AMERICAN INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (8), Premium or billing dispute (7), Claim denial (2), Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Information Furnished (1), Policy cancellation (1).

How does PIONEER AMERICAN INSURANCE COMPANY's health record in Texas compare to other states?

PIONEER AMERICAN INSURANCE COMPANY has 21 health complaints in Texas out of 21 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against PIONEER AMERICAN INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.