InsuranceComplaintCheck

Plymouth Rock Insurance — Insurance Complaint Report

Plymouth Rock Insurance: Below Average Complaints with Recent Uptick

Key Metrics

  • Total Complaints: 185
  • NAIC Complaint Ratio: 0.88
  • Market Share: 0.3%
  • AI Risk Score: 50/100
  • Most Recent Complaint: 2022-03-12

AI Insurer Analysis

Plymouth Rock Insurance has accumulated 185 insurance complaints on record. Their NAIC complaint ratio of 0.88 is below average, meaning they receive fewer complaints than expected for an insurer of their market size. With approximately 0.3% market share, Plymouth Rock Insurance is a smaller player in the insurance market. The most common complaint categories are: homeowners (11), auto (9). Plymouth Rock Insurance has a below average complaint ratio but has seen an uptick in recent months. The majority of complaints are related to delayed payments and claim denials. The insurer has a diverse complaint distribution across states and coverage types. Complaints have increased recently, indicating potential service or policy issues. Areas of concern include: Recent increase in complaints suggests potential issues that need addressing.; High number of claim denials and delayed payments are significant concerns.. On the positive side: Diverse complaint distribution indicates a broad customer base and varied issues..

Risk Breakdown

  • regulatoryActions: none
  • complaintRatio: moderate
  • claimDenialRate: moderate
  • responseTime: poor

Red Flags

  • Recent increase in complaints suggests potential issues that need addressing.
  • High number of claim denials and delayed payments are significant concerns.

Green Flags

  • Diverse complaint distribution indicates a broad customer base and varied issues.

Consumer Tips

When dealing with Plymouth Rock Insurance, keep these practical tips in mind: 1. Check your policy details to understand coverage and exclusions. 2. Be proactive in communicating with your insurer about any issues. 3. Review payment schedules to avoid delays and ensure timely payments. Before purchasing a policy, compare Plymouth Rock Insurance's complaint ratio (0.88, below average) with competitors offering similar coverage. Always read the full policy document, paying attention to exclusions and limitations. Document all communications with the insurer in writing. If you experience a dispute, file a complaint with your state Department of Insurance — it is free and often results in faster resolution.

Trend Analysis

Complaints have increased recently, indicating potential service or policy issues.

Frequently Asked Questions about Plymouth Rock Insurance

Is Plymouth Rock Insurance a good insurance company?

Plymouth Rock Insurance has 185 complaints on record. Their NAIC complaint ratio is 0.88, which is below average. They hold approximately 0.3% market share. A complaint ratio below 1.00 indicates fewer complaints than expected for a company of this size; above 1.00 indicates more.

What are the most common complaints about Plymouth Rock Insurance?

The most common complaint categories for Plymouth Rock Insurance are: homeowners (11), auto (9). The leading specific issues are: Delayed payment (5), Claim denial (5), Premium increase (4).

How does Plymouth Rock Insurance compare to competitors?

Plymouth Rock Insurance's NAIC complaint ratio of 0.88 is below average. Companies with ratios below 1.00 receive fewer complaints relative to their size. When comparing insurers, also consider financial strength ratings, coverage options, and premium pricing alongside complaint data.

Should I file a DOI complaint against Plymouth Rock Insurance?

If you have an unresolved dispute with Plymouth Rock Insurance, filing a complaint with your state Department of Insurance (DOI) is a free and effective option. Steps: (1) Gather all documentation including your policy, correspondence, and claim records. (2) Contact your state DOI — most Plymouth Rock Insurance complaints come from Kentucky. (3) File online or by mail. (4) The DOI typically responds within 30-45 days.

Are Plymouth Rock Insurance complaints getting better or worse?

Plymouth Rock Insurance has 185 total complaints. In the most recent data, 20 complaints were recorded across 2 coverage categories. Check the NAIC Consumer Information Source for the most current complaint ratio trends.

What insurance companies have the lowest complaint ratios?

Insurance companies with the lowest complaint ratios typically include mutual insurers and member-owned companies. To find alternatives to Plymouth Rock Insurance, compare NAIC complaint ratios for companies offering the same coverage types (homeowners, etc.). Your state DOI website provides complaint data specific to companies licensed in your state.

Has Plymouth Rock Insurance been fined or sanctioned by insurance regulators?

Regulatory action information is available through your state Department of Insurance and the NAIC. Plymouth Rock Insurance has 185 consumer complaints on record with a complaint ratio of 0.88. For specific regulatory actions, check the NAIC Regulatory Actions database and your state DOI enforcement records.

Which states have the most complaints against Plymouth Rock Insurance?

The states with the most complaints against Plymouth Rock Insurance are: Kentucky (2), South Dakota (2), Virginia (2), Maryland (2), Oklahoma (1). This distribution may reflect the company's market presence in those states rather than indicating worse service in specific locations.

What patterns emerge from Plymouth Rock Insurance's complaint data?

The insurer has a diverse complaint distribution across states and coverage types.

How does Plymouth Rock Insurance handle claims compared to peers?

Recent complaints are concentrated in delayed payments and claim denials.

What is the complaint trend for Plymouth Rock Insurance?

Complaints have increased recently, indicating potential service or policy issues.

What should prospective policyholders know about Plymouth Rock Insurance?

The complaint ratio is below average but has shown an uptick in the last few months.

Are there systemic issues in Plymouth Rock Insurance's complaint history?

The insurer offers a mix of homeowners and auto insurance, with complaints spread across both.

Recent Complaints Against Plymouth Rock Insurance

Plymouth Rock Insurance Complaints by State

Plymouth Rock Insurance Complaints by Coverage Type

Browse Plymouth Rock Insurance Complaints by State

Browse Plymouth Rock Insurance Complaints by Category

Explore More

This analysis is based on NAIC complaint data and AI interpretation. Not legal, financial, or insurance advice.