PRIME INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 35 homeowners insurance complaints filed against PRIME INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 35
Total homeowners Complaints (All States): 35
Texas Share: 100.0%
NAIC Complaint Ratio: 14.66
AI Risk Score: 68/100

Analysis: PRIME INSURANCE COMPANY homeowners in Texas

PRIME INSURANCE COMPANY has accumulated 35 homeowners insurance complaints from consumers in Texas. Across all states, PRIME INSURANCE COMPANY has 35 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 18 complaints. Other common issues include Claim denial (8), Premium or billing dispute (5), Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with PRIME INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	18	51.4%
Claim denial	8	22.9%
Premium or billing dispute	5	14.3%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	2.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	2.9%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	2.9%
Unauthorized Acts \| Information Furnished	1	2.9%

Complaints by Year

2026: 1 complaints
2025: 7 complaints
2024: 2 complaints
2023: 1 complaints
2022: 5 complaints
2021: 4 complaints
2020: 1 complaints
2019: 4 complaints
2018: 4 complaints
2017: 1 complaints
2016: 2 complaints
2015: 1 complaints
2013: 1 complaints
2012: 1 complaints

Recent homeowners Complaints Against PRIME INSURANCE COMPANY in Texas

homeowners Complaint #TX-451812-630cfc67 (2026-03-30) — Delayed payment
homeowners Complaint #TX-441010-cb8029a6 (2025-12-01) — Delayed payment
homeowners Complaint #TX-437478-cb8029a6 (2025-10-20) — Delayed payment
homeowners Complaint #TX-436943-5833a5e1 (2025-10-13) — Premium or billing dispute
homeowners Complaint #TX-429865-630cfc67 (2025-07-25) — Delayed payment
homeowners Complaint #TX-427183-2f182fd1 (2025-06-25) — Delayed payment
homeowners Complaint #TX-424715-397965fb (2025-05-27) — Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished
homeowners Complaint #TX-421762-cb8029a6 (2025-04-22) — Delayed payment
homeowners Complaint #TX-391913-92488f48 (2024-05-01) — Premium or billing dispute
homeowners Complaint #TX-383688-5833a5e1 (2024-01-25) — Premium or billing dispute

Frequently Asked Questions

How many homeowners complaints does PRIME INSURANCE COMPANY have in Texas?

PRIME INSURANCE COMPANY has 35 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with PRIME INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (18), Claim denial (8), Premium or billing dispute (5), Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished (1), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (1).

How does PRIME INSURANCE COMPANY's homeowners record in Texas compare to other states?

PRIME INSURANCE COMPANY has 35 homeowners complaints in Texas out of 35 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against PRIME INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.